Kevin Cervi
Business Development Manager
Murrysville,PA
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
24
24
years of professional experience
9
9
years of post-secondary education
Work History
Business Development Executive
MERGE INVESTIGATIONS
Pittsburgh , PA
03.2019 - Current
- Collaborated with sales and marketing departments to support client acquisition.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Translated customer needs into solution requirements using powerful value propositions and negotiation skills.
Business Development Manager
Litigations Solutions, LLC
Pittsburgh , PA
04.2017 - 12.2018
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
Business Development Manager
Coventbridge Group
Pittsburgh , PA
03.2015 - 06.2016
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Generated new business with marketing initiatives and strategic plans.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Negotiated and closed long-term agreements with new clients in assigned territory.
Regional Marketing Manager
ISG
Pittsburgh , PA
01.2012 - 04.2015
- Boosted customer satisfaction ratings, increased client retention, grew market share and decreased lag time by implementing process improvements.
- Implemented new product line launches by initiating strategic advertising projects, marketing tactics and social media alliances.
- Promoted programs, products and services with multi-channel strategies.
- Fostered Number% growth in Type revenue and $Amount+ in Type sales through development and implementation of innovative promotional and sales strategies.
Vice President of Sales and Marketing
Litigations Solutions
Pittsburgh , PA
03.2000 - 12.2012
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Supported business development efforts and coordinated with marketing team on special campaigns.
- Supervised proposal development in response to RFPs within Type market.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Built relationships with customers and community to establish long-term business growth.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
Education
Bachelor Of Arts - Administration of Justice
University of Pittsburgh
Pittsburgh, PA 09.1986 - 12.1995
Skills
Sales pipeline management
undefinedTimeline
Business Development Executive
MERGE INVESTIGATIONS
03.2019 - Current
Business Development Manager
Litigations Solutions, LLC
04.2017 - 12.2018
Business Development Manager
Coventbridge Group
03.2015 - 06.2016
Regional Marketing Manager
ISG
01.2012 - 04.2015
Vice President of Sales and Marketing
Litigations Solutions
03.2000 - 12.2012
Bachelor Of Arts - Administration of Justice
University of Pittsburgh
09.1986 - 12.1995
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