Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Kevin Champ Jr.

Las Vegas,NV

Summary

Industry-trained IT professional and a United States Air Force Veteran with a Secret Security Clearance. A highly disciplined and task-oriented individual with superior communication and customer service skills. Possesses strong critical thinking and problem-solving abilities when performing analysis and applying troubleshooting methods to resolve technical issues. Proven adaptability in high-stress situations. Eager to leverage expertise and engineering experience. Eager to enter the IT industry and become an integral part of the technical support team.

Overview

4
4
years of professional experience

Work History

Full-Time Student, Cyber Warrior Program

My Computer Career
04.2024 - Current
  • Completed over 400 hours of technical lecture and hands-on lab training
  • Practiced monitoring daily backups, antivirus status, shared storage space, and network activity, adjusting network equipment and settings as needed
  • Trained to implement and maintain system security and configurations of organizations’ servers while providing IT support, including planning, software, and hardware configuration to end-users
  • Analyzed information to determine, recommend, and plan layout for computers and peripheral equipment modifications to existing systems
  • Generated and verified physical security algorithms for software, firmware, and hardware
  • Troubleshot hypothetical incidents by recording detailed information from “customer” and relaying it to correct department for further assistance
  • Displayed strong judgment in prioritizing workload based on the needs of businesses and end-users
  • Utilized knowledge of standard network protocols such as TCP/IP, DHCP, and common network devices such as routers, and switches to ensure that internet connectivity was sustained.

Fitness Center Staff Member

United States Air Force, USAF
02.2022 - 04.2024
  • Managed and secured client data, ensuring compliance with privacy regulations.
  • Assisted in the setup and configuration of AV systems for fitness classes and events.
  • Trained fitness staff on the use of new technologies and software to enhance service delivery.
  • Analyzed data from fitness tracking apps to provide insights and reports for clients and trainers.
  • Implemented digital solutions for fitness management, including scheduling and client tracking systems.
  • Managed and secured client data, ensuring compliance with privacy regulations.
  • Managed large datasets efficiently with Excel's data sorting and filtering tools.
  • Provided technical support for fitness equipment, ensuring seamless integration with software platforms.
  • Created and maintained comprehensive Excel spreadsheets to track client progress, including workout routines, body measurements, and performance metrics.
  • Cultivated a supportive community within the gym by organizing social events and workshops that encouraged camaraderie among members.
  • Facilitated a safe workout environment for members by enforcing gym rules consistently while being attentive to potential hazards throughout the facility.

Food Services Journeyman

United States Air Force
01.2020 - 02.2024
  • Managed food service operations in accordance with United States Air Force standards and regulations, ensuring quality meals for service members
  • Utilized IT systems to track inventory, manage food orders, and maintain accurate records of food supplies and equipment
  • Implemented food safety procedures and sanitation protocols, including proper handling, storage, and preparation of food items
  • Collaborated with IT specialists to troubleshoot and resolve technical issues related to food service equipment, such as ovens, refrigerators, and dishwashers
  • Conducted routine maintenance and inspections of kitchen equipment, performing software updates and repairs as needed to ensure optimal performance
  • Assisted in menu planning and meal preparation, incorporating feedback from service members and adhering to dietary guidelines and nutritional standards
  • Provided training and guidance to junior food service personnel on IT systems and procedures, promoting efficiency and proficiency in daily operations
  • Managed food service budgets and expenses, utilizing IT tools for financial tracking, reporting, and analysis
  • Maintained compliance with IT security protocols and data privacy regulations when handling sensitive information related to food service operations
  • Participated in cross-functional teams to identify and implement IT solutions to streamline food service processes, improve productivity, and enhance customer satisfaction.

Education

In Pursuit -

Cyber Warrior Program - Information Technology

My Computer Career
Nellis Air Force Base, Nevada
07.2024

Skills

  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
  • Operating Systems: Windows, Linux, macOS
  • Troubleshooting hardware and software issues, technical support
  • Teamwork and Collaboration
  • Customer Service
  • Verbal Communication
  • Problem Resolution
  • Data Analysis
  • Communication
  • Active Directory
  • Repairs and Installations
  • Training and Development
  • Policy Implementation
  • Analysis and Reporting

Websites

Timeline

Full-Time Student, Cyber Warrior Program

My Computer Career
04.2024 - Current

Fitness Center Staff Member

United States Air Force, USAF
02.2022 - 04.2024

Food Services Journeyman

United States Air Force
01.2020 - 02.2024

In Pursuit -

Cyber Warrior Program - Information Technology

My Computer Career

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Kevin Champ Jr.