Kevin Charles
Atlanta,Georgia
Summary
Achieved high-quality work outcomes in fast-paced environments by thriving under pressure. Delivered exceptional service through efficient task completion and equipment operation. Maintained a clean and organized workspace to promote safety and productivity.
Overview
10
10
years of professional experience
Work History
Supply Chain Technician
Emory Healthcare
Atlanta
10.2023 - Current
- Completed day-to-day duties accurately and efficiently. Achieved cost-savings by developing functional solutions to problems. Approached customers and engaged in conversation through use of effective interpersonal and people skills. Worked with cross-functional teams to achieve goals. Identify patients' needs, clarify information, research every issue and provide solutions and/or alternatives Build sustainable relationships and engage patients by taking the extra mile Washes all wares including pots, plans, flatware, and glasses, by hand or using dishwashers Transport patient trays as needed Assists with closing procedures in the Food & Nutrition department Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services. Demonstrated strong problem-solving skills, resolving issues efficiently and effectively. Worked effectively in team environments to make the workplace more productive.
Food Server
Pappas Restaurant
Atlanta
11.2021 - 10.2023
- Performed opening and closing duties such as counting money in register drawers or restocking supplies. Provided excellent customer service by anticipating needs, responding promptly to requests, and following up to ensure satisfaction. Assisted other team members with side work tasks such as restocking condiments and refilling water glasses. Resolved customer complaints in a professional manner while adhering to company policies and procedures. Make suggestions based on their food preferences. Providing excellent customer service. Washes all wares including pots, plans, flatware, and glasses, by hand or using dishwashers. Stocks serving stations, refrigerators, and other assigned areas with necessary dishes and utensils. Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines. Monitored employee productivity levels on a regular basis to identify areas of improvement. Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary. Tracked progress on projects and provided timely feedback to staff members. Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions. Collaborated with other departments to coordinate workflow processes between teams. Conducted regular performance evaluations, providing constructive feedback and setting individual goals. Prepared and presented reports on team performance, challenges, and achievements to senior management.
Bartender
Atlanta Braves
Atlanta
05.2019 - 05.2019
- Preparing alcoholic or non-alcoholic beverages for bar and patrons. Taking orders and serving snacks and drinks. Interacting with customers, providing excellent customer service skills Assessing bar customers' needs and preferences and making recommendations. Opened and closed the bar in a timely and responsible manner. Maximized daily and weekly sales by ordering bar products and keeping a well-stocked inventory. Ensured proper sanitation of bar area, glassware, utensils, and equipment. Developed good working relationships with fellow employees through effective communication. Checked identification cards for proof of age prior to serving alcohol beverages. Kept track of all orders made by customers and communicated them promptly to kitchen staff. Processed payments accurately and efficiently with POS system. Provided drink suggestions to customers based on their preferences. Organized storeroom inventory of supplies such as cups, napkins, straws. Assisted in setting up the bar for service shift. Coached, mentored and trained team members in order to improve their job performance. Ensured compliance with industry regulations and company policies. Ensured compliance with regulatory requirements and industry standards. Analyzed customer feedback data to develop action plans for improving services offered. Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Cook
Charli's Restaurant
01.2016 - 05.2019
- Ensure ingredients and final products are fresh Follow recipes, including measuring, weighing and mixing ingredients. Occasionally serve food. Opening and closing restaurant procedures Adhered to all food safety regulations for food handling. Inspected kitchens for sanitary conditions before the start of each shift. Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trashcans. Adhered to food safety standards when storing and preparing foods. Performed basic administrative duties such as inventory management, ordering supplies. Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly. Cleaned kitchen equipment, surfaces, utensils and dishes. Followed established procedures and requirements for safe food handling, storage and service.
Education
High School Diploma - undefined
Benjamin E Mays high school
Skills
Strong Communication Skills
Adaptability
Strong Problem-Solving Skills
Active Listening
Supply chain optimization
Shipment tracking
Data analysis
Cost analysis
Problem solving
Stock control
Environmental awareness
Inventory management
Supply chain management
Staff management
Decision-making
Data analytics
Employee development
Excellent communication
Multitasking
Time management abilities
Process analysis
Human resources management systems
Human resources training
Human resources knowledge
Human resources leadership
PERSONAL INFORMATION
- Address: , Atlanta, Georgia, 30311
- Nationality:
- Driving License:
- Hobbies:
Timeline
Supply Chain Technician
Emory Healthcare
10.2023 - Current
Food Server
Pappas Restaurant
11.2021 - 10.2023
Bartender
Atlanta Braves
05.2019 - 05.2019
Cook
Charli's Restaurant
01.2016 - 05.2019
High School Diploma - undefined
Benjamin E Mays high school