Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Chase

Eagle,ID

Summary

Experienced Finish Carpenter committed to customer satisfaction and high quality, long-lasting materials and craftsmanship . Skilled renovations expert with extensive list of references from completed jobs in Treasure Valley of Idaho. Friendly, hard-working professional meeting tight deadlines and budgets consistently. Experience in professional development and technical support brings high attention to detail and dedication to process.

Overview

6
6
years of professional experience

Work History

Finish Carpenter

Spectrum Custom Homes
Star, ID
01.2018 - Current
  • Part time job for extra cash when needed. No commitment currently.
  • Built shelves, doors, windows and counters to correct scale and dimensions according to blueprints and building plans.
  • Used power tools and hand tools to install fixtures, floorings, trim and hardware, cutting materials to specified measurements.
  • Prepared cost estimates for contractors and customers, staying within requested budgets.
  • Dismantled and demolished areas prior to repairs and installment of new materials.
  • Followed strict adherence to safety protocols from job start to final clean up to prevent accidents and mishaps.

Water Treatment Specialist

Aquatechnex
Boise, ID
05.2021 - 09.2021
  • Recorded test data and prepared reports, summaries or charts to interpret test results.
  • Collected samples of gases, soil, water and other materials for testing.
  • Assisted in water reconnaissance and site preparation.
  • Maintained water treatment equipment.
  • Measured chemicals for surface application of residential ponds.
  • Hauled 40 foot barges in downtown Salt Lake
  • Installed aeration to residential and community ponds

Senior IOS Advisor

Teleperformance
Boise , ID
05.2019 - 01.2020
  • Provided Tier 1 IT support to non-technical external users through desk side support services.
  • Evaluated and responded to incoming sales leads and requests for technical support assistance.
  • Managed high levels of call flow and responded to Apple technical support needs.
  • Developed and implemented training initiatives for new hires.
  • Defined clear targets and objectives and communicated to other team members.

Customer Care Associate

Conduit By Verizon
Boise, ID
10.2018 - 02.2019
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Provided primary customer support to internal and external customers in fast-paced environment.
  • Documented caller information in K-Base delivery system to initiate standard responses based on particular needs.
  • Fielded inquiries via email, chat and text to offer immediate assistance with customers' needs.
  • Followed up on outstanding issues to complete resolutions and maintain customer satisfaction.
  • Assisted inbound callers with payment information and support by skillfully operating multiple administrative systems.
  • Coordinated timely solutions to guests' issues by coordinating proactively with operations team.
  • Helped customers through stressful times by giving expert help and building customized solutions for unique requirements.

Education

Associate of Arts - Political Science

College of Western Idaho
Nampa, ID
12.2022

Skills

  • Attention to detail
  • Committed to learning new skills
  • Advanced informative and persuasive writing
  • Public speaking
  • Teachable - I apply feedback given to me
  • Understands software and technology
  • Verbal and written communication

Timeline

Water Treatment Specialist

Aquatechnex
05.2021 - 09.2021

Senior IOS Advisor

Teleperformance
05.2019 - 01.2020

Customer Care Associate

Conduit By Verizon
10.2018 - 02.2019

Finish Carpenter

Spectrum Custom Homes
01.2018 - Current

Associate of Arts - Political Science

College of Western Idaho

Similar Profiles

CREATE PROFILE
Kevin Chase