Kevin Chavez
Winchester,CA
Summary
Dynamic operations leader with extensive retail, grocery, and multi-unit management experience. Known for strong problem-solving abilities, exceptional team development, and the ability to drive operational excellence even in resource-constrained environments. Seeking a challenging role that leverages strategic leadership and hands-on operational expertise.
Overview
17
17
years of professional experience
Work History
Lead Store Operations
Mother’s Market & Kitchen
03.2025 - Current
- Oversee end-to-end store operations including sales, staffing, merchandising, sanitation, and customer service
- Ensure consistent execution of corporate policies, marketing programs, promotions, and sales initiatives
- Manage store-level expenses, approve purchases, and drive overall P&L performance
- Analyze financial reports to identify opportunities, optimize KPIs, and strengthen operational efficiency
- People Management & Culture
- Recruit, onboard, and develop high-performing team members
- Set clear expectations, provide coaching, and conduct performance reviews
- Resolve internal conflicts while fostering an inclusive and respectful culture
- Assign responsibilities to department leaders and ensure alignment across teams
- Customer & Community Experience
- Maintain high standards of customer service and store presentation
- Walk the sales floor regularly to ensure organization, cleanliness, and team engagement
- Represent and promote Mother’s Market values within the community
- Operational Excellence
- Uphold merchandising standards, inventory controls, and loss-prevention measures
- Ensure accurate, clean, and well-stocked shelves across all departments
- Review perishable and non-perishable inventory counts for accuracy
- Partner with HR, Merchandising, AP, and Operations to resolve issues and improve processes
- Team Development & Oversight
- Create labor schedules based on store needs and financial goals
- Plan and execute training programs that support staff development and performance success
- Lead by example across all shifts, including nights, weekends, and holidays
Operations Consultant
Necessaire Consulting Services, LLC
08.2024 - 02.2025
- Led consulting projects focused on operational improvement and organizational performance
- Developed and implemented strategies to optimize business operations
- Provided mentorship and professional development guidance to leaders
- Advised on HR structure, staffing, and culture enhancement initiatives
Operations Trainer – Southern California / District Director / Store Manager
Sprouts Farmers Market
06.2009 - 08.2024
- Ensured departmental standards, merchandising execution, and operational consistency across assigned regions
- Supported stores with training, coaching, and performance feedback
- Improved sales performance, team engagement, and customer satisfaction
- Strengthened cross-department collaboration and operational alignment
- District Director
- Led 7–12 stores, reporting directly to the Regional Vice President
- Improved store profitability, performance, and team engagement across the district
- Reinforced company vision and operational priorities through strong leadership
- Drove customer advocacy and ensured excellence in district-wide operations
- Store Manager
- Oversaw entire store operations including staffing, inventory, merchandising, and profitability
- Ensured store safety, cleanliness, and a well-stocked, customer-ready environment
- Managed hiring, coaching, disciplinary actions, and employee development
- Directed financials, promotions, merchandising execution, and community engagement
- Ensured compliance with all company policies and operational standards
Education
High School Diploma -
Calexico High School
Calexico, CASkills
- Coaching & Development
- Decision Making
- Strategic Planning
- Leadership & Communication
- Business Acumen
- Interpersonal Skills
- Customer Service Excellence
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Accomplishments
- Opened 6 new stores in Southern California and 2 in Washington; led a major remodel in Orange County
- Launched the Sprouts Virtual Reality Training Program in Glendora, CA
- Served as Emerging Leaders Trainer for the Southern California region
- Recognized as Regional Top Performer in 2022
Timeline
Lead Store Operations
Mother’s Market & Kitchen
03.2025 - Current
Operations Consultant
Necessaire Consulting Services, LLC
08.2024 - 02.2025
Operations Trainer – Southern California / District Director / Store Manager
Sprouts Farmers Market
06.2009 - 08.2024
High School Diploma -
Calexico High School
Performance Highlights
- Developed programs to exceed sales goals, reduce shrink, and maintain optimal inventory levels
- Maintained high store standards across 8+ locations with consistently strong conditions
- Acted with urgency to resolve customer concerns and enhance satisfaction
- Partnered with merchandising and supply chain teams to address ordering and inventory challenges
- Supported new store openings, hiring events, onboarding, and training
- Ensured pricing accuracy and inventory integrity across multiple stores