Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Volunteer & Community
Timeline
Generic

Kevin Choi

Program Manager
Miami,United States

Summary

Accomplished Program Manager and Software Engineering leader with a proven track record at Total Wine & More. Adept in leading cross-functional teams and executing strategic initiatives across 280+ stores. Known for mentoring high-performing teams, fostering collaboration, and driving strategies aligned with business goals. Combines a deep technical background with exceptional project leadership to deliver results in fast-paced environments.

Overview

16
16
years of professional experience
4
4
years of post-secondary education
1
1
Certification

Work History

Program Manager

Total Wine & More
Boca Raton, Florida
03.2024 - Current
  • Lead cross-functional teams to deliver strategic projects across retail, web, and mobile platforms impacting over 280 stores.
  • Drove a 20% improvement in rollout efficiency through proactive risk mitigation and strategic prioritization.
  • Established Steering Committee cadence to align executive stakeholders and resolve blockers weekly.
  • Fostered engagement with product, infrastructure, and security teams to ensure seamless technical delivery.
  • Mentored 5+ rising team leads to improve ownership and delivery quality across parallel workstreams.

Engineering Manager

Total Wine & More
Boca Raton, Florida
10.2021 - 03.2024
  • Designed and led a mentorship program that resulted in a 35% increase in onboarding satisfaction scores.
  • Collaborated with engineering leaders to align training with long-term technical strategy.
  • Developed a living documentation hub that reduced support questions by 40%.
  • Led cross-functional efforts with Talent Acquisition, Product, and HR to optimize onboarding for 200+ engineers.
  • Advocated for scalable software engineering principles during all training initiatives.

Educational Technology Instructor

Miami Edtech
Miami, FL
03.2020 - 04.2021
  • Delivered engaging curriculum through blend of classroom instruction, hands-on computer lab activities, and online learning systems, catering to diverse learning styles.
  • Provided clear, effective feedback to improve quality and efficiency of student-written computer programs.
  • Developed accurate course descriptions and selected high-quality learning materials to maintain consistency across different course sections.
  • Created engaging lessons to develop students' programming skills in Java and Python 101.
  • Ensured that all students who were teachers became certified to bring Computer Science programs into high schools throughout Florida.

Lead Instructor

Career Sources
Miami, FL
06.2019 - 08.2019
  • Conducted ongoing assessments to track progress of over 30 high school students in HTML, CSS, JavaScript, and jQuery, adjusting instruction as needed to ensure mastery of course content.
  • Reviewed class and student records to identify opportunities for improvement and enhance learning experience tailored specifically for high school students.
  • Cultivated culture focused on teaching whole student and developing individual potential, emphasizing career mentorship and growth mindset throughout.
  • Developed engaging and interactive lesson plans to inspire student interest and foster hands-on learning in web development technologies.

Software Development Intern

Miami Dev Shop
Miami, FL
03.2019 - 06.2019
  • Pair-programmed and shadowed development of database web application using Node.js, Objection.js, Knex.js, Docker, DevOps, React, JavaScript, HTML, CSS, and GitLab, gaining hands-on experience in full-stack development.
  • Attended development team trainings, daily meetings, and huddles to enhance my understanding of project dynamics and team collaboration.
  • Focused on learning best practices, such as DRY (Don't Repeat Yourself) principle, to improve code quality and maintainability.
  • Gained insights into writing clear, clean code and enhancing UI/UX elements, deepening my understanding of their importance in software development.
  • Collaborated with cross-functional teams to design, develop, and deliver high-quality software products on time, observing integration of various roles in development process.

Owner

Easy Wear Jr Inc.
Miami, FL
10.2009 - 01.2019
  • Managed day-to-day business operations, overseeing all tasks to ensure accuracy and efficiency among team members.
  • Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
  • Implemented and developed Shopify E-Commerce website to cater to global consumer database, enhancing company’s online presence.
  • Created real-time inventory platform using SQL Server to maximize profit. increase margins by 5% and streamline inventory management across multiple e-commerce platforms and marketplaces to increase 30% of sales.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business while maintaining quality.
  • Produced high-quality social media content for marketing, driving engagement and promoting e-commerce platform effectively.

Education

Masters of Business Administration -

Florida Atlantic University
Boca Raton, FL
06.2023 - Current

Bachelor of Science - Hotel Management

University of Nevada - Las Vegas
Las Vegas, NV
06.2006 - 08.2008

Skills

Team Leadership, Program Leadership, Project Coordination, Stakeholder Management, Team Development, Team Leadership and Direction, Performance Monitoring, Work Planning and Prioritization, Agile Projects, Process Improvement, Project Management, JavaScript, React, Go, Ruby, Python, TypeScript, GitHub, Jira and Confluence

Certification

Professional Scrum Master I

Accomplishments

    I was honored to receive the "People Award" for improving the onboarding process. I developed clear materials, facilitated regular check-ins for feedback, and collaborated across departments to create a welcoming environment. These efforts enhanced employee retention and engagement, contributing to a more positive workplace.

Volunteer & Community

I have been an active volunteer with several organizations, including Boca Helping Hands, where I contributed to the delivery of food aimed at supporting underserved communities. Additionally, I served as a Curriculum Developer for the Girl Scouts of Tropical Florida, where I developed a STEM crash course to empower volunteers with the knowledge to engage young minds in science and technology. From 2022 to the present, I have been involved in community service at Miami Joonim Church, where I help organize events, assist with youth programs, and foster a welcoming environment for all members of the church community.


Key responsibilities include:

  • Strategy and Project Execution: Design and execute strategic HR technology initiatives that align with business objectives, optimizing Workday HCM capabilities for enhanced functionality and user experience.
  • Special Projects Oversight: Lead special HR technology projects, including implementation of new tools, process enhancements, and integrations to meet emerging business needs.
  • Research and Troubleshooting: Act as a go-to resource for researching complex issues within Workday HCM, collaborating with cross-functional teams to troubleshoot and resolve system challenges.
  • Stakeholder Collaboration: Partner with HR, IT, and other stakeholders to identify system requirements, design solutions, and provide ongoing support, ensuring alignment with overall organizational goals.
  • Data-Driven Enhancements: Leverage data analytics within Workday to provide insights and recommendations, enabling data-driven HR decision-making and improving workforce management.
  • System Optimization: Stay current on Workday updates and industry trends, recommending improvements to enhance efficiency, accuracy, and employee engagement.
  • AI Assist: Proactively exploring and keeping abreast of AI-driven features and data analytics within Workday HCM, enabling the HR team to make data-driven decisions and improve overall workforce management.
  • Global Collaboration: Partner with all regions to implement projects and reporting on a global scale, to drive consistency and efficiencies across all regions in supporting the global Prologis workforce.


Building blocks for success

  • 5+ years of experience with HR systems, specifically Workday HCM
  • Strong project management skills, with experience in leading complex HR technology projects
  • Excellent analytical skills, with a focus on detail and strategic thinking
  • Proficiency in data analytics and reporting tools within Workday, with advanced Excel skills preferred
  • Ability to collaborate across teams, with exceptional interpersonal and communication skills
  • Strong problem-solving and troubleshooting abilities
  • High ethical standards, with a commitment to confidentiality and data integrity


Timeline

Program Manager

Total Wine & More
03.2024 - Current

Masters of Business Administration -

Florida Atlantic University
06.2023 - Current

Engineering Manager

Total Wine & More
10.2021 - 03.2024

Educational Technology Instructor

Miami Edtech
03.2020 - 04.2021

Professional Scrum Master I

08-2019

Lead Instructor

Career Sources
06.2019 - 08.2019

Software Development Intern

Miami Dev Shop
03.2019 - 06.2019

Owner

Easy Wear Jr Inc.
10.2009 - 01.2019

Bachelor of Science - Hotel Management

University of Nevada - Las Vegas
06.2006 - 08.2008
Kevin ChoiProgram Manager
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