Kevin Chong
Brooklyn,NY
Summary
Quality assurance professional with stellar record of collaborating with software developers to produce robust, bug-free programs that meet business and consumer needs. Analyzes and improves software development processes and supports teams in meeting critical project deadlines. Captures and documents defects, solutions and test plans accurately and clearly across diverse teams.
Overview
7
7
years of professional experience
Work History
Fiber Technician
Verizon
The Bronx, NY
12.2023 - Current
- Promoted a strong customer service focus within the team by prioritizing client needs throughout project lifecycles.
- Improved network performance by installing, splicing, and testing fiber optic cables.
- Collaborated with engineering teams to design and implement optimal fiber optic network layouts.
SQA Engineer
BTI Solutions
Berkeley Heights, NJ
09.2021 - 12.2023
- Resolved technical issues and forecasted troubleshooting complications during software trials.
- Assessed application patches and updates at development, testing, and quality assurance stages.
- Tracked, prioritized, and organized defects with Samsung devices, working with development team to facilitate timely corrections.
- Tested software to assess optimal in-project deployment
- Assessed application patches and updates at development, testing and quality assurance stages
Wiring Technician
IEC Electronics
Newark, NY
01.2018 - 06.2018
- Completed high-quality mating plugs with skilled assembly of systems, supports and connections.
- Conferred with management and design staff to fully understand and comply with strict production specifications.
- Trained new employees in assembly skills to improve team production levels.
Education
Bachelor of Science - Electrical/Mechanical Engineering Technology
Rochester Institute of Technology
Rochester, NY05.2020
Skills
- MS Office
- Autodesk Inventor
- Solidworks
- Soldering
- MathWorks MATLAB
- C and Python
- Manual test case preparation
- Documentation skills
- Test implementation
- Defect monitoring
- Excellent Communication
Fiber splicing expertise
Fiber optic testing
Cable installation
Timeline
Fiber Technician
Verizon
12.2023 - Current
SQA Engineer
BTI Solutions
09.2021 - 12.2023
Wiring Technician
IEC Electronics
01.2018 - 06.2018
Bachelor of Science - Electrical/Mechanical Engineering Technology
Rochester Institute of Technology