Kevin Cintero
Miami,FL
Summary
Dedicated and hardworking professional successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Water Jet Operator
Point Blank Enterprises Inc
Miami Gardens, FL
03.2023 - 06.2024
- Received training on new machines or updated software programs used in controlling the Water Jet cutter.
- Communicated with supervisors regarding job progress and any changes needed during production runs.
- Cleaned up debris from completed jobs to keep workspace organized and safe.
- Inspected finished products for quality assurance purposes before packaging them for shipment.
- Ordered supplies such as replacement parts or abrasive media when necessary.
- Adhered strictly to company policies concerning safety regulations while operating equipment.
- Assisted coworkers in troubleshooting technical difficulties that arose during production runs.
- Ensured all safety procedures were followed when operating the Water Jet cutter.
- Operated a Water Jet cutting machine to cut various materials and shapes according to specifications.
- Positioned material on the Water Jet table using jigs and fixtures for accuracy.
- Loaded material onto the Water Jet table manually or with a crane hoist.
- Reviewed blueprints, drawings, and sketches to determine dimensions of parts or structure to be cut.
- Calibrated machinery components prior to each job run ensuring accuracy of cuts within specified tolerances.
- Performed routine maintenance activities including checking oil levels, lubricating moving parts, and inspecting hoses for leaks or damage.
- Maintained optimal performance of the Water Jet by regularly changing filters, replacing coolant, and cleaning nozzles.
- Monitored operation of the water jet machine to detect any malfunctions or errors in cutting process.
- Adjusted settings on control panel such as speed and pressure to ensure proper cuts were made.
- Troubleshot issues with software programs used in controlling the Water Jet cutter.
Pharmacy Technician
CVS Pharmacy
Hialeah, FL
06.2022 - 01.2023
- Assisted in training new employees on pharmacy procedures.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Received payment from customers and processed credit card transactions when necessary.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Managed filing of prescriptions, both electronically and manually.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Restocked shelves with new supplies of medications as needed.
- Monitored inventory levels of commonly used drugs and placed orders when necessary.
- Resolved customer complaints in a timely manner while maintaining professionalism at all times.
Shift Supervisor
Navarro Discount Pharmacy
HIALEAH, FL
12.2021 - 01.2023
- Maintained accurate records of daily transactions and deposits.
- Resolved conflicts between staff members in a timely manner.
- Addressed any issues that arose during the shift in a proactive manner.
- Developed strategies for improving operational efficiency and customer service levels.
- Ensured all safety and sanitation regulations were met throughout the shift.
- Collaborated with management to plan special events or promotions.
- Responded promptly to customer inquiries or complaints in a professional manner.
- Assigned tasks to team members based on their strengths and skill sets.
- Resolved customer complaints in a timely manner.
- Assisted customers with product selection when needed.
- Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Associate Sales Agent
SOUTH FLORIDA APPLIANCE
Hialeah, FL
02.2019 - 11.2020
- Tracked sales metrics such as number of closed deals, conversion rate.
- Provided excellent customer service by responding promptly to client inquiries.
- Developed and implemented new sales strategies to increase customer base and revenue.
- Created detailed reports on sales performance for senior management review.
- Identified opportunities for upselling and cross-selling products and services.
- Negotiated contracts with clients in order to maximize profits.
- Partnered with vendors to obtain best rates for goods and services needed.
Education
High School Diploma -
Eastside Memorial High School
Austin, TX08-2018
Associate of Science - EMT
Miami Dade College
Miami, FLSkills
- Cash Handling
- Cash Register Operation
- Customer Assistance
- Payment Processing
- ID Verification
- Customer Service
- Payment Collection
- Drawer balancing
- Product Recommendations
- Money Handling
- Returns processing
- Payment posting
- Time management skills
- Issue Resolution
- Customer service excellence
- Loss Prevention
- Credit and cash transactions
- Conflict Resolution
- Sales expertise
- Order Verification
- Daily Reporting
- Attention to Detail
- Data Entry
- Organizing and Categorizing
- Work Planning and Prioritization
- Password Resets
Languages
English
Professional
Spanish
Native/ Bilingual
Certification
Cardiopulmonary resuscitation certification
Timeline
Water Jet Operator
Point Blank Enterprises Inc
03.2023 - 06.2024
Pharmacy Technician
CVS Pharmacy
06.2022 - 01.2023
Shift Supervisor
Navarro Discount Pharmacy
12.2021 - 01.2023
Associate Sales Agent
SOUTH FLORIDA APPLIANCE
02.2019 - 11.2020
High School Diploma -
Eastside Memorial High School
Associate of Science - EMT
Miami Dade College
Cardiopulmonary resuscitation certification
Similar Profiles
Matteo PinoMatteo Pino
Music Instructor (Online) at Point Blank Music SchoolMusic Instructor (Online) at Point Blank Music School
Brian CarenardBrian Carenard
Web Content Writer/Marketing Director at Point Blank Media GroupWeb Content Writer/Marketing Director at Point Blank Media Group
Elvin Casiano GuzmanElvin Casiano Guzman
Industrial Machine Operator at Point BlankIndustrial Machine Operator at Point Blank