Summary
Overview
Work History
Education
Skills
Certification
Personal Information
References
Timeline
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Kevin Collette

Kevin Collette

Summerville,SC

Summary

Veteran with 24 years of distinguished service in the Air Force, excelling in operations management and personnel development. Oversaw human resources for 300+ members, implementing key performance indicators to drive strategic goals and enhance mission readiness. Achieved over 6,000 flying hours as a C-17A Loadmaster, which included extensive instructor and evaluator experience, while also leading comprehensive unit and base-wide evaluations to optimize processes and overall safety. As a property manager, increased occupancy rates significantly and received accolades for cost-saving initiatives and exceptional customer service. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

26
26
years of professional experience
1
1
Certification

Work History

TRAINING COORDINATOR/INSTRUCTOR/EVALUATOR

ReadySC
North Charleston, SC
11.2023 - 11.2024
  • As an instructor/evaluator I would conduct training and evaluations in compliance with Boeing standards and policy.
  • I would deliver 2hr to 8hr Bond and Ground aircraft building courses.
  • Secured student initial qualification in accordance within the Boeing Company guidelines as well as conduct and evaluate the students Lab projects.
  • As the instructor I would first have to demonstrate competency in delivering the training material while maintaining professionalism when presenting the courses.
  • In addition to teaching the course I would instruct all of the students on all safety and 5S checklists for classrooms and the lab.
  • Teaching these courses I would need to ensure I was able to meet the Boeing established timelines.
  • This included the introduction, slide show, covering the publications, classroom test and safely completing the lab assignments with no safety infractions.
  • My additional assigned duty was the Publications Manager.
  • I was responsible for ensuring that all paper publications remained up to date with the latest revisions, I had to ensure any missing pages were replaced and highlighted answer information by students was replaced.
  • Maintained yearly proficiency on qualified courses per Boeing and ReadySC policies. Having no missed proficiency on qualified courses within the grading period.
  • Creating a lesson plan for schedule classes.
  • Completed write-ups for any students who failed the course or Lab.
  • Delivered course training for 500+ students with the use of Boeing's network for the latest course materials, slideshow, technical specifications and engineer drawings.
  • Evaluated 100+ annual recertifications in the lab. These would be based on over 100 Boeing course. These were pass/fail recert evaluations.
  • Maintained and updated 318+ publications used to cover the assigned material and materials used to test.

Senior Property Manager

Global Self Storage
Summerville, SC
11.2018 - 11.2023
  • As a self-storage property manager, I was the single point of contact for all items that involve overseeing operations at our two facilities that offer 879 storage space rentals.
  • Ensured storage units were cleaned and security systems are functioning.
  • As a manager, I provided excellent customer support.
  • I ensured that their payments were paid on time and that all leases were completed correctly.
  • I also completed many maintenance items on the property and any beautification projects on the property.
  • My other duties included setting up auctions for customers that had failed to pay for their units, handling maintenance issues, finding contractor's and completing administrative tasks such as filing relevant paperwork and invoices for clients.
  • Some of the programs I would deal with everyday were Microsoft Word, Adobe, Excel, Sitelink and Digi Gate programs.
  • Oversaw and trained new employees.
  • Saved company over $40K + in repair and property beautification projects by completing items myself vs hiring a contractor.
  • Increased occupancy rate from a rate of 75% to an amazing 98%
  • Achieved the lowest move out rate for the Old Trolley store on record.
  • Took the initiative in planning, organizing, and implementing the new parking area at the Old Trolley store with an unused spot on the property. The creation of these spots led to $28000 of revenue a year.
  • Audited 800+ leases & paperwork. Identified and corrected missing 400+ documents ensuring all documents were 100% compliant.
  • Received an anonymous letter that arrived in the mail shortly after employee was fired that she stole a customers BMW out of their unit. After 2 months of going thru files and emails I was able to figure out what customer had their car stolen and was able to contact customer who was stuck in Europe due to covid. This led to the customer not suing company.
  • Two year in a row as companies Manager Of The year. Has increased stores profit by at least $120K every year.
  • Trained 4 store new store employees on all processes and practices.

Logistics Coordinator

AHT Cooling Systems USA Incorp
Ladson, SC
09.2017 - 05.2018
  • Responsible for the storage and distribution of goods to five distinct building stations and various orders to be shipped out.
  • Delivered goods to various stores as well as received shipping containers by use of the SAP program and RF scan gun.
  • Was team lead in the warehouse 5S program.
  • Responsible for the storage and distribution of goods through means of forklift use or hand deliverance.
  • Made deliveries and pick ups from various stores.
  • Unloaded and staged all inbound shipments.
  • Auditing and posting all outbound orders.
  • Created shipping paperwork and maintained shipping documents.
  • Processing service orders through SAP program.
  • Oversaw large company orders ensuring high customer satisfaction rates.
  • Ensured all stations had the appropriate supplies to build orders.

SENIOR-LEVEL MANAGER/INSTRUCTOR/EVALUATOR

United States Air Force
Joint Base Lewis McChord, WA
07.2012 - 02.2016
  • Managed multi-organizational group consisting of eight hundred military and civilian personnel representing as key Quality Inspection Manager.
  • I would evaluate each of the units processes on the operational readiness in the areas of military operations, unit efficiency, readiness, training, safety (including units 5S program), and evaluation programs.
  • These evaluations were completed to find the Key Performance Indicator's to ensure the commanders had the tools needed to properly align the units under the same processes and AF technical orders as a flying Squadron.
  • Once evaluated I would score the unit and then brief the unit Commanders on the findings, recommendations to correct deficiencies and then set up a reevaluation if needed.
  • In addition to that duty I was also the primary advisor in one unit to all HR and Health and welfare issues (First Sergeant) pertaining to 75 Enlisted members and 56 Officers.
  • I was also a highly skilled C-17A Instructor and Evaluator aircrew member.
  • During this time period I instructed 300+ students and evaluated 50+ Loadmasters on worldwide missions both combat and non-combat related.
  • Ensured 100% safety for all loading/downloading and inflight duties to include running critical aircraft emergency procedures if needed.
  • Flew a number of PHOENIX BANNER missions which are 'Special Air Missions' that directly support the President of the United States.
  • The missions would carry dignitaries'. Secret Service members, Marine One (Presidents Helicopter) and/or the Presidents vehicles.
  • Missions were top priority and would fall behind Air Force One.
  • Senior Enlisted Military Advisor to the Operations Group (OG) Commander: advised and managed OG Management Internal Control Toolset (MICT) plan rewrite and program; coordinated weekly meetings for five Unit Commanders and briefed Unit standing of findings of Unit compliance inspections of MICT.
  • Earned prestigious group annual Senior Non-Commissioned Officer instructor & evaluator of the year 2 years in a row for my abilities ensuring that my peers were well trained and evaluated in a safe manner performing vital worldwide missions.
  • Instructed/Evaluated 350+ Loadmaster. Instructed on the electrical system, Hydraulic System, Uploading/Downloading, APU power, Power carts, Pre-flight /Post-flight, Fueling Life Support Equip, Weight & Balance, Emergency procedures & associated flight publications both in class & on the aircraft.
  • Deployed to forward location as Senior Enlisted Leader; led 120 personnel spanning three geographically dispersed locations to ensure the proper airlift of 15K passenger, 74M pounds of cargo and more than 2K operational sorties.
  • Volunteered and Organized two years in a row as POC for the annual 24 hour POW/MIA run which serves as a solemn, 24-hour relay to honor and remember service members who were prisoners of war (POWs) or are still missing in action (MIAs) by keeping the POW/MIA flag in continuous motion. The event embodies the principle that these service members have not been forgotten and highlights the sacrifices made by them and their families.

SENIOR-LEVEL MANAGER/CHIEF OF TRAINING/INSTRUCTOR/EVALUATOR

United States Air Force
Honolulu, HI
07.2006 - 06.2012
  • Served as principal advisor to Unit leaders on Human Resources, morale, health and welfare, discipline, and proper utilization of eighty-five military and civilian members.
  • Lead Enlisted Training Manager responsible for ensuring 48 Loadmaster were current, qualified, and trained within strict Air Force guidelines.
  • Authored and implemented training programs and procedures to enhance aircraft training.
  • Led training courses both in a classroom setting and on a static aircraft.
  • Instructed students on the electrical system, Hydraulic System, Uploading/Downloading, APU power, Power carts, Pre-flight /Post-flight, Fueling Life Support Equip, Weight & Balance, Emergency procedures & associated flight publications.
  • One of 4 Unit aircraft Evaluators.
  • Evaluations would consist of all the training items noted above to ensure qualified individuals were following within FAA regulations, Air Force Technical Orders and all flight Publications.
  • I was a Key Player as part of the base wide Exercise Evaluation Team.
  • This team completes a comprehensive assessment of a simulated military operation and the bases ability to perform its wartime mission and operate effectively in a deployed, combat-like environment.
  • Once the evaluation was completed the information gathered would be used to ensure that we met or exceeded all the base wide measurable benchmarks that were assess both individual and organizational performance.
  • By aligning KPIs with strategic goals, we were able to identify areas for improvement and drive continuous growth.
  • Selected as one of only 4 C-17 aircraft Loadmasters to participate as part of the Pacific Air Show Demo Crew.
  • Our primary mission would be to demonstrate the capability of the C-17A aircraft to foreign countries thru a number of different flight profiles, demonstrating loading capabilities and static displays.
  • Used to foster relationships and demonstrating the strength of the United States Air Power.
  • Evacuated and initiated ground evacuation emergency checklist for a smoke-filled aircraft caused by an electrical fire prior to take off. Ten lives saved and $218M aircraft as a result.
  • Flew 20 Tsunami and earthquake emergency relief missions in Japan; coordinated cargo plans with FEMA and Red Cross to deliver initial responders & lifesaving supplies to ravaged areas in less than 24 hours; first responders into Fukushima after nuclear plant accident.
  • Modernized Unit evaluation procedures and improved criteria on how to prepare aircrew for annual written test and mission evaluations improving test scores by standardizing procedures that instructors use for ground and inflight procedure leading to zero mishaps.
  • Identified low aircrew staffing numbers; developed a crossflow program then organized, promoted, and implemented C-17 training initiatives to cut Loadmaster upgrade training time by 10%.
  • Scheduling Manager: oversaw/trained 5 schedulers ensuring that 5k+ missions were successfully scheduled with the required crew members and that all were flown with current and qualified aircrew members; ensured all training and evaluations were scheduled to ensure 100% utilization for maximum efficiency of all aircraft sorties.

OPERATIONS MANAGER/MISSION SCHEDULER/INSTRUCTOR/EVALUATOR

United States Air Force
Charleston AFB, SC
06.1998 - 06.2006
  • Accomplished Air Force Loadmaster with 10+ years of experience in high-stakes, global logistics.
  • Proven ability to operate under pressure, lead teams, and ensure mission success for cargo and personnel operations, including during critical post-9/11 deployments.
  • Performed Joint Chiefs of Staff directed missions to include combat operations, aeromedical evacuations, and human relief efforts.
  • One of four enlisted schedulers ensuring all missions were fulfilled with current and qualified aircrew members.
  • Key player in the establishment of Air Mobility Commands Newest C-17 aircraft operation flying unit.
  • Created over 35 Unit programs and procedures for 150 C-17 pilots and Loadmasters ground training and unit operations.
  • All procedures and processes were put in place and implemented before the start-up of Unit operations.
  • Instructed/Evaluated 130+ Loadmaster aircrew members.
  • Instructed/Evaluated on electrical system, Hydraulic System, Uploading/Downloading aircraft, Power cart operations, Pre-flight /Post-flight, Fueling, Life Support Equip, Weight & Balance, Emergency procedures & associated flight publications both in class & on the aircraft.
  • Inspector General's Contingency Response Exercise team lead; planned and certified four training airfields and facilities for base wide contingency exercise during IG evaluations.
  • Allowed the safe operation of a major multi service wartime preparation exercise. Direct operations lead to base wide overall excellent rating.
  • Was awarded the with the rank of Technical Sergeant (E-6) from Staff Sergeant (E-5) thru the Stripes for Exceptional Performers promotion.
  • The core requirement is for Airmen to show consistently superior performance at the next level, going above and beyond what is typically expected.
  • 1% of Air Force members are selected for this.
  • Command and control support for the President of the United States' directed Navy Special Operations Airdrop; flew 100+ combat sorties and one of only 4 Unit member to fly embassy support mission.
  • Lead Loadmaster flying the Secretary of Defense Donald Rumsfeld and forty distinguished passengers to combat zones during a two-week mission which allowed the SECDEF to directly observe U.S. war efforts & troop morale.
  • Overcame various obstacles, w/aircraft security & loading delays while still being able to achieve 100% success.

Education

Associate of Applied Science - Aviation Operations

Community College of The Air Force
100 S Turner Blvd, Montgomery, AL 36114
01.2010

Non Commissioned Officer Leadership School - Airman Leadership and Supervisor Course

USAF Non Commissioned Officer Academy
Charleston AFB, SC
10.2008

Airman Leadership School - Basic Supervisor and Military Studies

USAF Non Commissioned Officer Academy
Hickam Air Force Base, HI
03.1999

Skills

  • Information Security
  • Aircraft Systems
  • Product demos
  • Exercise planning
  • Teaching
  • Microsoft Word
  • Health and Welfare
  • Urinalysis
  • Cargo Handling
  • Employee Relations
  • Classroom management
  • POS
  • Lesson planning
  • Stocking
  • Quality inspection
  • 5S
  • Aircraft Loading
  • Quality Control
  • Project Management
  • Basic math
  • Experience working with students
  • Inventory
  • Aircrew Scheduling
  • Airfield Driving
  • Cash handling
  • Instruction
  • Office Management
  • Hazardous Cargo
  • Evaluations
  • Event Planning
  • Unit testing
  • Sales
  • Microsoft Office
  • Curriculum development
  • Classroom experience
  • Retail math
  • Tutoring
  • Logistics
  • Microsoft Power Point
  • Customer Service
  • Management
  • Aircrew Operations
  • Operations Management
  • Aircraft Security
  • Relationship Management
  • Risk Management
  • Passenger Relations
  • Strategic Planning
  • Communication skills
  • Records Management
  • Team Building
  • Phone etiquette
  • Microsoft Excel
  • Organizational development
  • Training
  • Aircraft Weight and Balance
  • Leadership Development
  • Retail sales
  • Cash register
  • Typing
  • Quality assurance
  • Human Resources
  • Feedback gathering
  • Needs assessment
  • Feedback collection
  • Credentialing oversight
  • Motivational speaking
  • Stakeholder management
  • Virtual training
  • Product development
  • Adult learning principles

Certification

Driver's License, 06/01/16, 04/01/26, D

Personal Information

Authorized To Work: US

References

References available upon request.

Timeline

TRAINING COORDINATOR/INSTRUCTOR/EVALUATOR

ReadySC
11.2023 - 11.2024

Senior Property Manager

Global Self Storage
11.2018 - 11.2023

Logistics Coordinator

AHT Cooling Systems USA Incorp
09.2017 - 05.2018

SENIOR-LEVEL MANAGER/INSTRUCTOR/EVALUATOR

United States Air Force
07.2012 - 02.2016

SENIOR-LEVEL MANAGER/CHIEF OF TRAINING/INSTRUCTOR/EVALUATOR

United States Air Force
07.2006 - 06.2012

OPERATIONS MANAGER/MISSION SCHEDULER/INSTRUCTOR/EVALUATOR

United States Air Force
06.1998 - 06.2006

Associate of Applied Science - Aviation Operations

Community College of The Air Force

Non Commissioned Officer Leadership School - Airman Leadership and Supervisor Course

USAF Non Commissioned Officer Academy

Airman Leadership School - Basic Supervisor and Military Studies

USAF Non Commissioned Officer Academy

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