Kevin Conner

• Leading the technical due diligence process for SAT with suppliers, consultants, and internal stakeholders
• Analyzed customer requirements and provided cost effective solutions to meet those needs.
• Managed the development, testing, deployment and maintenance of software applications.
• Researched new technologies and tools to improve existing business processes.
• Created detailed documentation including MRD and PRD.
• Coordinated with cross-functional teams to ensure successful implementation of projects.
• Identified areas of improvement in and proposed innovative solutions accordingly.
• Maintained up-to-date knowledge about current trends in solar industry.

• Developed and implemented solutions for customer requirements.
• Provided technical support and troubleshooting assistance to internal stakeholders.
• Maintained up-to-date knowledge of tracker development trends and technologies.
• Identified potential risks associated with various solutions and proposed mitigation strategies.

• Developed and implemented tracking systems to monitor progress on projects.
• Generated reports and provided analysis of project metrics, including cost, timelines and resources used.
• Maintained accurate records of all project-related activities, tasks and deadlines.
• Created detailed reports for senior management on the status of projects and deadlines.
• Coordinated with other departments to ensure product prototypes were completed in a timely manner.
• Conducted regular performance reviews with employees, providing feedback and suggestions for improvement.
• Analyzed customer feedback data to identify areas needing improvement in products or services.
• Collaborated closely with marketing team to develop promotional materials highlighting new products.
• Assisted sales team by providing technical advice when needed regarding products or services.
• Participated in trade shows as a representative of the company's engineering department.
• Prepared and participated in project design reviews.
• Maintained timely and accurate oral and written technical reports of engineering activities.
• Streamlined and automated internal processes to improve overall workflows.

Managed processes to ensure accuracy of engineering outputs including Project Drawings, Calculations, BOMs, Costs

• Responsible for training international 3rd Party Engineering Team and additional internal engineering hires
• Travel to sites to build and test Beta rows
• Diagnosis of tracker issues through accelerated life cycle testing apparatus
• Coordinated adoption of Vault system for Project Drawings, Product Designs, and Documentation

Integral part of new product development team. Responsible for component designs, drawings, part numbering system, documentation. Defined new processes for efficient quoting and costing efforts.

• Major contributor to design of first generation tracker components including bushing housing, coupler, and foundation connections
• Spearheaded new quoting process using Salesforce
• Responsible for technical customer interaction
• Wrote Site Design Guide, Installation Manual, and Repair Guide
• Supported work on Operations & Maintenance Guide
• Vendor selection and collaboration for design for manufacturability

Recognized as a leader within the Applications Engineering Team, and assigned duties including training team across the globe, mentoring new managers and peers, help define processes, and help refine Salesforce.

Developed templates to decrease lead time of quotes from 5 business days to 3

• Developed templates and processes to maintain accuracy through company growth of 300%
• Traveled internationally as Lead Trainer
• Supported growth of over 80% increase in sales support volume
• Provide technical sales support for 3 salesmen worldwide
• Enhance client experience as the primary technical contact with for pre-sales tasks and initial project phases

Recognized customer support skills, increased knowledge base, and advanced to utility scale projects with higher dollar values, more in depth RFQ's, and higher profile customers.

• Customer support driven mindset
• Established and maintained relationships
• Assisted in deployment of CRM Salesforce

Responsible for being the technical interface for commercial customers, focusing on delivering quotes, stamped project calculations, stamped drawings, BOMs

• Responsible for 30+ stamped drawings
• Developed a standard calculation package for residential dual-axis solar tracker with structural engineering team
• Responsible for delivering pre and post purchase order engineering deliverables