Accomplished Human Resources Manager equipped with decisive management approach and comprehensive knowledge of HR procedures, requirements and standards. Oversees and enhances personnel management, benefits and compensation strategies in line with industry trends. Attracts and retains top talent for maximum business success.
Overview
19
19
years of professional experience
Work History
Human Resources Specialist
Hellgate Jetboat Excursions
10.2022 - Current
Spearheaded comprehensive staffing initiatives, overseeing talent acquisition, candidate evaluation, and seamless integration of new hires.
Championed the development and maintenance of job descriptions, ensuring alignment with regulatory standards across multiple jurisdictions.
Formulated and executed dynamic training modules and performance management systems, enhancing workforce competency and role clarity.
Devised a robust compensation framework informed by meticulous market analysis, maintaining relevance through continuous updates.
Resolved complex employee relations matters, fostering a harmonious workplace environment.
Upheld strict adherence to local, state, and federal compliance mandates, safeguarding organizational integrity.
Leveraged advanced performance management tools to deliver constructive feedback and mentorship.
Administered HR policies uniformly, contributing to a fair and transparent organizational culture.
Curated and updated organizational charts and directories, ensuring structural clarity.
Collaborated with executive leadership to synchronize HR strategies with overarching business objectives.
Oversaw the maintenance and enhancement of HR information systems, optimizing operational efficiency.
Conducted insightful performance and remuneration reviews, driving employee engagement and retention.
Mentored personnel, cultivating a team capable of delivering exceptional support and strategic insights.
Analyzed compensation and benefits trends, providing data-driven recommendations for organizational advancement.
Prepared store for physical inventory audits, completing regular cycle counts to detect discrepancies.
Achieved consistent regulatory compliance, checking operations daily to identify and resolve issues.
Managed accurate reporting, tracking sales trends, losses and profit numbers for senior management.
Reviewed operations regularly to identify and capitalize on opportunities to eliminate waste.
Helped team members tackle daily workloads with confidence through empowered training and motivational strategies.
Prepared team schedules with focus on maintaining optimal employee coverage for business needs.
Built strong, resilient team by identifying and onboarding highly qualified candidates for key positions.
Managed customer experiences with a close eye on team interactions, touchpoints and methods of engagement.
Organized regular inventory counts to keep records accurate and identify supply needs or loss points.
Established clear expectations and objectives for team members and helped each achieve goals.
Planned layouts for optimum workflows and business results.
Prepared staff work schedules and assigned specific duties.
Housing Specialist
Telecare Corporation
04.2013 - 03.2017
Responsible for locating and coordinating the housing resources of the Telecare program.
Assists in developing new housing resources to be utilized by Telecare clients.
Responsible to regularly solicit section 8 vouchers from the local housing authorities in Orange County and works closely with the existing housing resources.
Lead person with multiple affordable housing projects and housing resources.
Collaborates with the various County of Orange Housing Authorities, Section 8, Shelter Plus Care, Jamboree Housing and other public and private housing organizations.
Work in collaboration with Orange County Housing Authority, Orange County Probation Department, Orange County District Attorney, Orange County Public Defender and Community Courts to ensure compliance among program participants.
Coordinate and facilitate groups for on-site housing programs at numerous housing projects and develop or enhance programs to better serve our residents.
Review program expenses and track housing budgets and report financial data to program administrator for Telecare WIT program.
Work in collaborative and productive partnership and perform periodic check-ins with property management staff and property managers.
Provides direct client support, screening, crisis intervention and case management services to assigned clients using Psychiatric Rehabilitation and Recovery principles and determines the appropriate level of services for clients.
Collaborates with other services and agencies such as ETS, Crisis Residential, County Mental Health and Health Services.
Refers clients for mandated social services including mental health/substance abuse/domestic violence, and make routine referrals to resources available throughout the County and within the community.
Education
Certification - Community Work Incentive Coordinator
Virginia Commonwealth University
Richmond, VA
06.2007
Certification - Mental Health Worker
Santa Ana College
Santa Ana, CA
06.2008
Certification - Retail Management
Umpqua Community College
Grants Pass, OR
08.2023
Skills
Communication Skills
Decision Making Skills
Training and Development Skills
Records Management
Payroll Administration
Team Building
Timeline
Human Resources Specialist
Hellgate Jetboat Excursions
10.2022 - Current
Housing Specialist
Telecare Corporation
04.2013 - 03.2017
Grocery Manager
Albertsons
01.2007 - 07.2025
Certification - Community Work Incentive Coordinator