Kevin Courtwright
Goodyear
Summary
Dynamic professional with a strong background in customer service and teamwork, honed at Green Toyota. Proven ability to enhance customer satisfaction through meticulous attention to detail and effective time management. Skilled in vacuuming and maintaining cleanliness, contributing to a positive workplace environment and operational efficiency.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Car Washer
Green Toyota
08.2020 - 10.2020
- Maintained cleanliness and organization of the workplace, promoting a positive image for the company.
- Greeted customers and guided cars into washing and detailing area.
- Vacuumed and steam cleaned interior floors carpet and seating.
- Ensured a safe working environment by adhering to all safety protocols and guidelines.
Pizza Delivery Driver
Domino's Pizza
02.2018 - 05.2020
- Improved customer satisfaction by consistently delivering orders on time and with accuracy.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Maintained a clean driving record, ensuring safe and responsible transportation of food items.
- Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
Shipping and Production Clerk
Klosterman Baking Company
03.2014 - 05.2020
- Managed documentation for work orders, ensuring completeness and accuracy in record keeping.
- Supported quality control efforts by adhering to standard operating procedures and reporting deviations promptly.
- Coordinated with multiple departments for smooth production flow and faster product delivery.
- Provided valuable input during new product development phases, helping minimize production delays or setbacks.
Security Guard
Securitas Security Services USA
05.2012 - 03.2014
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Temp Worker
Aerotek
09.2009 - 05.2010
- Contributed positively to workplace morale by maintaining a professional and positive attitude in all temporary assignments.
- Served as a reliable team player who consistently met or exceeded expectations in all tasks assigned throughout numerous temp jobs.
- Learned semi-skilled and advanced work by shadowing experienced workers.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Ramp Agent
ABX Air
06.2005 - 07.2009
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over [Number] daily flights.
Dockworker
R & L Carriers
06.2005 - 10.2005
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
Housekeeping
Memorial Medical Center
03.1998 - 05.2005
- Maintained a clean, safe living environment for patients by performing light housekeeping duties.
- Streamlined housekeeping operations for better productivity through effective scheduling and task allocation.
- Collaborated with housekeeping staff to ensure room availability and optimal guest satisfaction.
- Performed light housekeeping tasks to maintain a clean and comfortable living environment for clients.
Education
No Degree - General Studies
Lincoln Land Community College
Springfield, ILNo Degree - Criminal Justice
Miami-Jacobs Career College
OHHigh School Diploma -
Springfield High School
Springfield, IL06-1995
Skills
- Vacuuming
- Customer service
- Teamwork and contribution
- Time management and prioritization
- Carpet vacuuming
- Hospitality and accommodation
Certification
OSHA 30 Certified
Languages
English
Full Professional
Timeline
Car Washer
Green Toyota
08.2020 - 10.2020
Pizza Delivery Driver
Domino's Pizza
02.2018 - 05.2020
Shipping and Production Clerk
Klosterman Baking Company
03.2014 - 05.2020
Security Guard
Securitas Security Services USA
05.2012 - 03.2014
Temp Worker
Aerotek
09.2009 - 05.2010
Ramp Agent
ABX Air
06.2005 - 07.2009
Dockworker
R & L Carriers
06.2005 - 10.2005
Housekeeping
Memorial Medical Center
03.1998 - 05.2005
No Degree - General Studies
Lincoln Land Community College
No Degree - Criminal Justice
Miami-Jacobs Career College
High School Diploma -
Springfield High School
Employee of the Month
I was employee of the Month at Memorial Medical Center in the Housekeeping department, also was employee of the Month at Klosterman Bakery.
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