Golf
Kevin Covert
Hammond,LA
Summary
Dedicated Police Operations Captain with extensive experience at the Mandeville Police Department, excelling in operational excellence. Proven track record in managing enforcement divisions, conducting internal investigations, and enhancing employee relations. Skilled in case management and conflict resolution, ensuring thorough investigations and successful outcomes in high-pressure situations. Has a solid background in overseeing daily operations and managing subordinates effectively. Demonstrated ability to use independent decision-making skills and sound judgement to positively impact your organization. Proven skills in leadership and problem-solving consistently ensuring smooth operational flow.
Overview
23
23
years of professional experience
6
6
years of post-secondary education
Work History
Police Operations Captain
Mandeville Police Department
1870 Hwy 190 Mandeville, LA 70448
10.2019 - 06.2025
- Performed administrative and supervisory work assisting the direction of the Police Department
- Supervised and managed all of the enforcement divisions of the department to include the Patrol Division, the Traffic Division, and the Criminal Investigations Division.
- Directed the operations of the police department in the absence of the Chief and Assistant Chief.
- Provided leadership for the accomplishment of departmental goals and the mission of the department.
- Conducted internal affairs investigations of police personnel in regard to reported or alleged irregularities.
- Interpreted police rules and regulations for employees and prepared written recommended discipline for employees who were found in violation of standard operating procedures or policy.
- Handled case management for the department involving monitoring and checking all incoming police and crash reports using our online report management system. Checked all written citations for accuracy and completeness. Heavily involved in learning and implementing a new reporting process to the FBI in reference to reported crime in our city.
- Ensured that the cases which were ultimately assigned to the Criminal Investigations Division were properly and thoroughly investigated to the fullest extent possible in order to bring the most successful possible conclusion.
- Managed personnel scheduling, ensuring optimal coverage during peak times and effective response to emergency situations and calls for service.
- Served as incident commander during critical events and incidents, coordinating response efforts.
- Handed bi-weekly payroll for the divisions under my supervision.
- Was the Project Director for the Louisiana Highway Safety Grant which was awarded yearly to the department. This involved managing and budgeting the grant money received, scheduling officers to work the enforcement hours that were budgeted for, and submitting monthly reports to the state of Louisiana in reference to our progress throughout the grant year.
- Conducted yearly evaluations on each of the five lieutenants under my supervision and six-month evaluations on all new hires who had not yet been assigned to a shift. Also responsible to read over and check for accuracy each of the yearly evaluations submitted by these lieutenants for each of their subordinates. Once complete, I would then submit a written response along with each of these evaluations to my chain of command for further review.
- Actively participated in all new hire interviews for the police department
- Assisted in the creation of policy and procedures and revision of our standard operating procedures and policy manual
- Was event commander for our yearly Mardi Gras parade which involved the creation of the Operations Plan, coordinating with all area police agencies, contacting businesses along the route, ensuring the parade route was made safe with the use of barricades and parking signage, and ultimately commanding the event which included the supervision of over 150 police officers.
- Participated in the planning for security at numerous other smaller events that take place in the city throughout the year.
- Made decisions in reference to what training to send which officers to that would aid both the department and the individual officer in the reaching of their goals.
- Assisted with the implementation of new technology in the fields of electronic ticket writing and software that enhanced internal reporting in reference to documenting positive or negative feedback involving officers.
Police Lieutenant
Mandeville Police Department
1870 Hwy 190 Mandeville, LA 70448
08.2017 - 10.2019
- Supervised a patrol shift consisting of a police sergeant and three officers. I also was the traffic lieutenant for a period of time during this two years. During this time I became motors certified and completed crash reconstruction certification.
- As a lieutenant I promoted a culture of accountability among officers by setting high standards for conduct. I completed yearly performance evaluations that rewarded excellence while identifying areas for improvement. These evaluations were forwarded upward through my chain of command.
- Led shift briefings to inform officers of areas of concern as well as requested extra patrols.
- Supervised crowds at busy events to prevent injuries and property destruction and to maintain and preserve the peace.
- Frequently patrolled routes and talked with business owners and residents.
- Conducted witness interviews and gathered details regarding incidents to determine best course of action.
- Evaluated case documentation submitted by my subordinates to check for accuracy and completeness.
- Answered emergency calls for help from citizens and business owners.
- Investigated reported crimes, accidents, and all other calls for service.
- Reduced crime rates through effective deployment and management of patrol officers.
- Accompanied police officers during shifts to evaluate performance and resolve incorrect behaviors.
- Enforced traffic laws and handled crashes daily as traffic lieutenant.
Detective Sergeant
Mandeville Police Department
1870 Hwy 190 Mandeville, LA 70448
05.2014 - 08.2017
- Handled a full case load in addition to supervising subordinate detectives. Specialized in Persons Crimes which typically involved assisting victims of violence which generally entailed lengthy interviews and detailed reports.
- Oversaw criminal cases, coordinated investigations, and prepared evidence for court cases.
- Developed strong relationships with local businesses, schools, and community groups to foster cooperation in investigating reported crime.
- Conducted surveillance in connection to cases that were actively being worked.
- Submitted detailed reports on case progress for submission to the Chief.
- Mentored new detectives, providing guidance on investigative techniques and procedures, resulting in improved investigative performance.
- Obtained and served search and arrest warrants related to ongoing cases.
- Participated in court hearings to provide written reports, evidence and verbal testimonies.
- Wrote detailed reports outlining case findings for the purpose of successful prosecution.
- Gathered facts from interviews of suspects, witnesses, and complainants.
- Delivered calm, professional testimony in court settings in reference to case arrests and civil proceedings requiring officer input.
- Regularly communicated with other law enforcement agencies for information sharing and occasional joint operations.
- Reviewed detective case reports for accuracy, integrity, and completeness.
Police Officer, Corporal
Mandeville Police Department
1870 Hwy 190 Mandeville, LA 70448
03.2010 - 05.2014
- Supervised three officers and provided back-up support on calls for service and traffic stops. Responded to calls for service, conducted investigations, made arrests, issued traffic citations, assisted subordinate officers in their duties.
- Assisted in training new recruits as a Field Training Officer. Provided guidance on proper technique and reinforced the importance of following written policy and procedures.
- Demonstrated sound decision-making abilities under pressure, diffusing volatile situations without resorting to excessive force whenever possible.
- Served as mentor and role model to junior officers.
- Handled citation and traffic violation paperwork as well as checked reports for accuracy and completeness.
- Completed yearly performance evaluations for subordinates that were forwarded through the chain of command.
- Responded to emergency calls for service or emergency situations to provide assistance to citizens in need.
- Conducted searches of individuals, vehicles and premises.
- Identified, pursued and arrested suspects and perpetrators of criminal acts.
- Provided testimony in court proceedings.
Police Officer
Mandeville Police Department
1870 Hwy 190 Mandeville, LA 70448
12.2006 - 03.2010
- Patrolled assigned areas to check homes, businesses, and public roads for signs of disturbance.
- Secured crime scenes, gathered evidence, and questioned witnesses.
- Handled domestic disputes tactfully, de-escalating tensions while providing appropriate support to affected individuals.
- Effectively diffused potentially dangerous situations through verbal negotiation techniques before escalating force was necessary.
- Reduced criminal activity in assigned areas through proactive policing and community engagement.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Testified effectively in court, contributing to successful prosecutions of offenders.
- Enforced traffic laws diligently, promoting road safety and reducing accident rates.
- Responded immediately to reports of automobile accidents and criminal activity, calling for additional support as necessary.
- Maintained accurate case records and documentation, ensuring proper evidence handling and information sharing among relevant parties.
- Conducted preliminary investigations at scenes of major crimes.
- Managed crowd control during events, ensuring public safety while minimizing disruptions to attendees or surrounding communities.
- Apprehended suspects, read Miranda Rights, and transported offenders to jail.
- Enforced traffic laws and ordinances through visual observation and radar speed detection.
- Responded to emergency calls to provide assistance to citizens in need.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Attended numerous training classes in reference to police training in addition to completing the Police Academy and achieving P.O.S.T. certification.
Owner/Operator Landscaping Company
Self-employeed
41317 Hwy 445 Ponchatoula, LA 70454
05.2005 - 11.2007
- Performed weekly maintenance of approximately 70 high end residential properties including mowing, weed-eating, edging, pruning, trimming, mulching, and fertilizing.
- Purchased and operated commercial equipment.
- Completed monthly billing for clients.
Security Guard
U.S. Security
Knoxville, TN
04.2002 - 05.2005
- Performed guard duties at the Knoxville Utilities Board main campus.
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Education
High School Diploma -
Foothills Christian Academy
Friendsville, TN 08.1994 - 05.1998
No Degree - Counseling Psychology
Pellissippi State Community College
Knoxville, TN 09.2002 - 12.2003
No Degree - Counseling Psychology
University of Tennessee
Knoxville, TN 01.2004 - 12.2004
Skills
- Operational excellence
- Program implementation
- Problem-solving
- Employee morale
- Conflict resolution
- Interpersonal communication
- Staff management
- Case management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridAccomplishments
Promoted up through each of the ranks from officer to Operations Captain at the Mandeville Police Department.
Quote
Here is the test to find whether your mission on Earth is finished: if you’re alive, it isn’t.
Richard Bach
Interests
Coaching basketball
Playing guitar
Timeline
Police Operations Captain
Mandeville Police Department
10.2019 - 06.2025
Police Lieutenant
Mandeville Police Department
08.2017 - 10.2019
Detective Sergeant
Mandeville Police Department
05.2014 - 08.2017
Police Officer, Corporal
Mandeville Police Department
03.2010 - 05.2014
Police Officer
Mandeville Police Department
12.2006 - 03.2010
Owner/Operator Landscaping Company
Self-employeed
05.2005 - 11.2007
No Degree - Counseling Psychology
University of Tennessee
01.2004 - 12.2004
No Degree - Counseling Psychology
Pellissippi State Community College
09.2002 - 12.2003
Security Guard
U.S. Security
04.2002 - 05.2005
High School Diploma -
Foothills Christian Academy
08.1994 - 05.1998