Kevin Covington
Sebring
Summary
Confident leader dedicated to process and procedure. Exceeds expectations for staff performance, consistently enforces rules and seeks opportunities for team improvement. Offers high integrity, attention to detail and excellent decision-making abilities.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
Correctional Sergeant
Florida Department Of Corrections
Avon Park
04.2018 - Current
- Conflict resolution for inmates and staff
- Enforced institutional rules and regulations to maintain order and safety.
- Supervised daily activities of inmates within the correctional facility.
- Assisted in the development and implementation of security protocols.
- Collaborated with staff to manage inmate behavior and conflicts effectively.
- Trained new officers on procedures, protocols, and emergency responses.
- Monitored inmate movements during recreational and visitation periods.
- Prepared reports on incidents, inmate behavior, and operational issues regularly.
- Supervised subordinate officers in their daily duties.
- Reviewed incident reports and other documentation submitted by subordinates.
- Diffused disruptive behavior by verbal interventions.
- Monitored inmate movement within the facility to maintain security and safety of staff, inmates and visitors.
- Enforced discipline among inmates according to established rules and regulations.
- Investigated allegations of misconduct by inmates and staff members.
- Briefed superiors of incidents and misconduct and recommended disciplinary actions.
- Responded quickly to emergency situations involving riots, hostage situations, escapes or other critical events.
- Conducted regular inspections of facilities for security and safety compliance.
Security Supervisor
Job1USA
Haines City
05.2016 - 03.2018
- Provide excellent and positive customer service to clients and residents
- Supervised security staff to ensure compliance with safety protocols.
- Conducted regular inspections of premises for security vulnerabilities.
- Managed access control systems to monitor entry and exit points.
Correctional Officer
Central Texas Detention Facility
San Antonio
10.2012 - 01.2016
- Conflict resolution
- Monitored inmate behavior to ensure safety and compliance with facility regulations.
- Conducted regular inspections of cells and common areas for contraband and security issues.
- Responded to emergencies, including fights or medical situations, following established protocols.
- Documented incidents and prepared reports for management review and investigation purposes.
- Assisted in the transportation of inmates between facilities, court appearances, and medical appointments.
- Trained new officers on facility policies, emergency procedures, and effective communication strategies.
- Maintained accurate records of daily activities, inmate interactions, and security checks for accountability.
- Inspected cells and conducted random searches of common areas.
- Observed inmate behavior to prevent crime, escape attempts and other dangerous activities.
- Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
Restaurant Manager
Carmen's Pizza
San Antonio
09.2006 - 09.2011
- Greeted customers and built rapport to ensure their return
- Directed daily restaurant operations to ensure smooth service and customer satisfaction.
- Managed staff scheduling and training to optimize team performance and efficiency.
- Implemented inventory control procedures to minimize waste and reduce costs.
- Coordinated with suppliers for timely delivery of quality food and beverage products.
- Developed marketing strategies to enhance brand visibility and attract new customers.
- Resolved customer complaints promptly to maintain a positive dining experience.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Supervised and trained staff in customer service, food handling, and safety protocols.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Education
Bachelor of Arts - Political Science
Pennsylvania State University
University Park, PA 01.2009 - 09.2014
Skills
- Customer service
- Conflict resolution
- Adaptability
- Security protocol development
- Incident investigation
- Emergency response planning
- Staff management
- Compliance enforcement
- Access control management
- Report preparation
- Training facilitation
- Effective communication
- Team leadership
- Critical thinking
- Decision making
- Behavior management
- Rules of conduct
- De-escalation techniques
- Inventory counting
- Security procedures
- Work planning
- Counseling techniques
- Policy enforcement
- Rule enforcement
- Detail management
- Staff supervision
- Conflict management
- Administration
- Crisis management
- Public safety
- Firearms proficiency
- Reporting and documentation
- Schedule management
- Self motivation
- Resource management
- Analytical thinking
- Multitasking
- Physical fitness
- Train employees
- Active listening
- Problem-solving abilities
- Teamwork
- Surveillance techniques
- Adaptability and flexibility
- Goal setting
- Organizational skills
- Analytical skills
- Team collaboration
- Time management
- Incident reporting
- Professional ethics
- Multicultural sensitivity
- Safety protocol enforcement
Affiliations
- Boxing
- Mixed Martial Arts
Languages
Spanish
Limited
Certification
- Certified in BLS/First Aid
- Firearms Proficiency (Cert.)
References
References available upon request.
Timeline
Correctional Sergeant
Florida Department Of Corrections
04.2018 - Current
Security Supervisor
Job1USA
05.2016 - 03.2018
Correctional Officer
Central Texas Detention Facility
10.2012 - 01.2016
Bachelor of Arts - Political Science
Pennsylvania State University
01.2009 - 09.2014
Restaurant Manager
Carmen's Pizza
09.2006 - 09.2011