Kevin Cowart
Statesboro,GA
Summary
Compliance Monitor experienced in ensuring company operations conform to company standards, best industry practices and applicable regulations. Train students in industry guidelines and requirements, develop business procedures, monitor operations and prepare reports. Excellent research, audit and communication skills.
Overview
14
14
years of professional experience
Work History
Independent Contractor
DoorDash
04.2024 - Current
- Analyzed user feedback to gather input and identify areas required for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Delivered goods to customers in a timely manner and maintained communication if any problems arised.
Parking Monitor
Georgia Southern
01.2016 - 04.2024
- Monitored government regulations and standards to provide alignment with company policies and procedures
- Trained new employees on how to issue citations in accordance to AIMS software
- Enforced compliance by issuing tickets and or immobilization devices
- Maintained yearly certifications with Georgia Southern Policies
Postal Service Clerk/Printing Assistant
Georgia Southern
05.2011 - 12.2016
- Used automated mail processing equipment to sort and collate mail
- Weighed letters and packages and calculated costs based on classification, weight and destination
- Upsold postal services like insurance and tracking
- Assisted customers in completing and submitting forms to update address or report lost and stolen mail
- Monitored performance of junior team members and offered support
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy
- Distributed mail to over 60 departments across Georgia Southern Campus
Education
High School Diploma -
Southeast Bulloch High School
Brooklet, GANo Degree - Psychology, History
Georgia Southern University
Statesboro, GA05.2006
Skills
- Student Management
- Conflict resolution
- Incident Reporting
- Computing Software
- Customer Service
Skills
Very Good, Very Good, Very Good, Very Good
Timeline
Independent Contractor
DoorDash
04.2024 - Current
Parking Monitor
Georgia Southern
01.2016 - 04.2024
Postal Service Clerk/Printing Assistant
Georgia Southern
05.2011 - 12.2016
No Degree - Psychology, History
Georgia Southern University
High School Diploma -
Southeast Bulloch High School
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