Kevin Coyle

Assisted with basic maintenance tasks such as sweeping, mopping, painting, and cleaning.

• Worked with team members to ensure efficient workflow throughout work day.
• Transported heavy items from one location to another using hand trucks or carts.

• Greeted customers and opened doors for them upon arrival.
• Assisted customers with their luggage to and from their vehicles.
• Provided parking services in a timely manner, including valet parking, self-parking, and shuttle services.
• Managed the flow of traffic around the property by directing cars to available spaces.
• Operated courtesy shuttles transporting guests to and from various locations on the property grounds.
• Maintained cleanliness of all areas used for valet operations, including lobby, driveways, and parking lots.
• Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
• Handled difficult situations calmly and professionally in order to maintain a positive relationship with guests.
• Greeted guests, explained valet procedures and answered questions to drive satisfaction and repeat business.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Understood and followed oral and written directions.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Demonstrated leadership by making improvements to work processes and helping to train others.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.

• Greeted customers warmly and responded to inquiries in a timely manner.
• Operated cash register, processed payments and issued receipts for purchases.
• Maintained accurate records of transactions using appropriate systems.
• Resolved customer complaints in a friendly, professional manner.
• Replenished product supply as needed to maintain an organized inventory system.
• Ensured proper security measures were taken when handling large sums of money.
• Counted cash drawers periodically during shifts to ensure accuracy of funds.
• Cleaned work area before leaving each day per established protocols.
• Boosted customer satisfaction levels by going extra mile to personalize service for each customer.