Kevin Creegan
BORDENTOWN
Summary
With a proven track record at Princeton University Department of Public Safety, I excel in operations management and fostering community relations. My leadership has streamlined processes, enhanced interdepartmental collaboration, and significantly improved emergency response capabilities, demonstrating exceptional interpersonal and critical thinking skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Communication Center Manager-Emergency Dispatch
Princeton University Department of Public Safety
03.2024 - Current
- Oversee the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting the Department of Public Safety communication center objectives.
- Established performance metrics and conducted regular quality assessments to identify areas for improvement and drive continuous growth.
- Promoted a culture of teamwork through effective leadership, open communication channels, and regular follow up with team members.
- Collaborated closely with other department managers to align goals, share knowledge, and boost overall communication center performance.
- Developed and maintained strong relationships with key stakeholders, ensuring smooth communication and collaboration across departments.
- Develop, update and implement policies and procedure to ensure efficient and responsive communication center operations.
- Review existing policies and make recommendations to improve operational procedures and schedules to improve the efficiency and effectiveness of the communication center.
- Prepare and Interpret (weekly, monthly, annual reports) required by local, state and federal laws/regulations and University policies.
- Oversee management of property and records associated with lost and found articles turned over to the Department of Public Safety; ensure proper disposal of unclaimed items including evaluating and recommending methods to streamline and automate the associated processes.
- Oversee and maintain the computer aided dispatch (CAD) and incident report management software systems.
- Regularly review technology, ensuring the Department of Public Safety remains on the cutting edge of industry trends and standards relating to public safety dispatching, security technology including alarm monitoring/programming, CCTV (both analog and IP), emergency phones/towers and computerized applications.
- Collaborate with technical support staff, Facilities, OIT and outside contractors to coordinate communication center system installations and service work.
- Plan, implement, train and manage new applications which support core values of the Department of Public Safety.
- Conduct campus wide security camera audits to ensure security and functionality.
- Partner with Princeton University Site Protection to ensure the acceptance process of new fire alarm points, CCURE points and cameras which support core values of the Department of Public Safety.
- Participate in the preparation of annual budget for equipment, supplies and personnel for the communication center needs.
- Manage paid time off, including vacation, sick, personal, holiday and overtime scheduling for communication center to assure appropriate staffing levels.
Patrol Captain
Princeton University Department of Public Safety
09.2013 - 03.2024
- Championed community-oriented policing initiatives that fostered trust, mutual respect, and cooperation between the Department of Public Safety staff and the University community, including faculty, students and staff, they served.
- Issued lawful orders necessary to ensure the effective performance of the Department of Public Safety.
- One of the Department of Public Safety authorities in matters of policy, operations and discipline.
- Provide overall coordination of all patrol shifts and directly manages the Lieutenants, Sergeants, sworn University Police Officers, and non-sworn Security Officers assigned to the patrol division.
- Enhanced emergency preparedness by regularly updating contingency plans and conducting drills to ensure optimal response capabilities during crisis situations.
- Authored and implemented Memorandum of Understandings/Agreements with municipal police agencies in Princeton, Plainsboro and West Windsor to establish roles and responsibilities when responding to University properties in their respective jurisdictions.
- Maintained departmental accountability with effective budget management, proper resource allocation, and adherence to established standards and regulations.
- Collaborated with local, State and Federal law enforcement agencies for joint operations, intelligence sharing, and leveraging resources to effectively prevent and investigate crime.
- Facilitated interdepartmental collaboration for special events or high-priority assignments requiring additional manpower or resources such as Commencement, Reunions, Move-Ins, Move-Outs, Athletic Events, Protests, and Dignitary visits.
- Created comprehensive training programs for new hires, ensuring a smooth onboarding process and thorough understanding of departmental policies and procedures.
- Provided objective feedback on officer performance to guide career advancement opportunities while maintaining high standards of professionalism within the force.
- Developed a culture of continuous improvement through ongoing professional development opportunities for all staff members.
- Ensured compliance with/and proper enforcement of all laws and University regulations which the Department of Public Safety have the authority to enforce according to professionally recognized standards.
- Served as liaison with various campus stakeholders including the office of the Dean of Undergraduate Students (ODUS), the Graduate School, Housing and Real Estate Services (HRES), Transportation and Parking Services (TPS), Office of Capitol Projects, Office of General Counsel, Human Resources and many other campus partners.
- Conducted regular inspections of campus roads, noting safety hazards related to vehicular and pedestrian traffic.
- Attended "safety walks" with Graduate and Undergraduate students to identify and mitigate safety concerns those groups perceived for pedestrian an bicyclist on campus.
- Collaborated with Princeton University Architect, Transportation and Parking Services and other campus partners pertaining to vehicular, bicyclist and pedestrian safe travel pathways in the College Road and Washington Road corridors.
Campus Police Officer
Princeton University Department of Public Safety
01.2012 - 09.2023
- Establish relationships with faculty, student, staff and groups on campus to foster a "community caretaking" approach to law enforcement.
- Enhanced campus safety by conducting regular patrols to prevent, detect and investigate criminal offenses.
- Created detailed reports of each incident handled, ensuring accurate documentation for future reference or legal proceedings.
- Mentored Campus Police Officers, providing guidance and sharing knowledge to create a cohesive team environment.
Education
Bachelor of Arts - Individual Studies
Fairleigh Dickinson University
Madison, NJAssociate of Applied Science - Criminal Justice
Mercer County Community College
Trenton, NJCertificate of Achievement - Criminal Justice Education
University of Virginia
Charlottesville, VA09-2019
Skills
- Operations management
- Staff leadership
- Interdepartmental collaboration
- Interagency coordination
- Conflict resolution skills
- Customer service
- Strong interpersonal skills
- Community relations practices
- Decision-making
- Team building, collaboration and development
Certification
Federal Bureau of Investigation National Academy, Session 277, July 2019
Law Enforcement Executive Development Association Trilogy Award in Leadership, October 2017
Mid-Atlantic Law Enforcement Executive Development Seminar, June 2016
Princeton University Management Development Certificate
Timeline
Communication Center Manager-Emergency Dispatch
Princeton University Department of Public Safety
03.2024 - Current
Patrol Captain
Princeton University Department of Public Safety
09.2013 - 03.2024
Campus Police Officer
Princeton University Department of Public Safety
01.2012 - 09.2023
Federal Bureau of Investigation National Academy, Session 277, July 2019
Law Enforcement Executive Development Association Trilogy Award in Leadership, October 2017
Mid-Atlantic Law Enforcement Executive Development Seminar, June 2016
Princeton University Management Development Certificate
Bachelor of Arts - Individual Studies
Fairleigh Dickinson University
Associate of Applied Science - Criminal Justice
Mercer County Community College
Certificate of Achievement - Criminal Justice Education
University of Virginia
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