Kevin Crosson
Brownsboro,TX
Summary
Forward-thinking professional offering more than 5 years of experience working in demanding, deadline-driven environments. Excellent skills servicing Telemetry systems, making repairs and conducting warranty work.
Overview
19
19
years of professional experience
Work History
Field Service Technician
Deep South Equipment
01.2024 - 07.2024
- Installed new telemetry on forklifts and explained operation and routine maintenance protocols to customers.
- Completed partial or full dismantling of telemetry to quickly repair or replace defective components and restore functionality.
- Followed safety procedures to avoid injuries in field.
- Reviewed aspects of job upon completion to alleviate telemetry failure and prevent callbacks.
- Demonstrated to customers proper methods for operating telemetry after it had been installed.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in hydraulic, mechanical, and electrical systems.
- Maintained company field response vehicle stocked with repair and replacement parts valued over $ 2,000.
Field Service Engineer
Hyster-Yale Group
02.2019 - 12.2023
- Developments of telemetry systems on forklifts
- Creation of installation guides from documented developments
- Creation of troubleshooting technical guides from documented technical issues
- Analyze customer cards and create files needed for card readers to be programmed on newly installed telemetry systems
- Tested equipment performance and demonstrated operation and servicing of equipment to customer.
- Managed maintenance data records and tracked operating information for onsite reference.
- Investigated and troubleshot 50 product service issues weekly.
Contractor
Express Employment Professionals
08.2015 - 10.2019
- Insul-Fab - Head of Shipping (08/2015 - 04/2016)
- Legacy Measurement Solutions - Warehouse Lead (05/2016 - 01/2018)
- UT Health - IT Specialist (10/2018 - 01/2019)
Material Handler
Stuart C. Irby
12.2005 - 07.2015
- Led warehouse improvements initiative to advance operational efficiencies
- Tagged all inbound merchandise with receiving date
- Stocked, staged and transported goods
- Conducted monthly inventories of materials on work floor
- Verified computations against physical count of stock
- Operated PC and RF-based computer systems with high level of accuracy.
Education
Bachelor of Science - Software Systems Engineering
Colorado Technology University
Colorado Springs, CO09.2013
Skills
- Reading Wiring Diagrams
- Multiple Priorities Management
- Technical Writing
- Technical Support
- Hardware and software installation
- Quality Assurance Testing
- Troubleshooting and repair
- Safety assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Bilingual or Proficient (C2)
Work Preference
Work Type
Full TimeContract WorkGig WorkWork Location
RemoteImportant To Me
Work from home optionFlexible work hoursWork-life balanceCareer advancementTimeline
Field Service Technician
Deep South Equipment
01.2024 - 07.2024
Field Service Engineer
Hyster-Yale Group
02.2019 - 12.2023
Contractor
Express Employment Professionals
08.2015 - 10.2019
Material Handler
Stuart C. Irby
12.2005 - 07.2015
Bachelor of Science - Software Systems Engineering
Colorado Technology University
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