Kevin Cutler Sr

• Performed daily inspections on switches.
• Prepared forms, required reports, switch lists and train orders daily.
• Communicated through various methods to conduct train movement.
• Addressed passenger inquiries in a polite and informative manner, elevating overall customer service standards.
• Upheld a professional demeanor while interacting with passengers from diverse backgrounds, fostering a welcoming atmosphere on board trains.
• Signaled crew members, utilizing hand or flag signals, radio communications and lantern.
• Contributed to on-time performance by swiftly addressing any operational issues or delays.
• Supported train maintenance teams by reporting observed equipment malfunctions or damage promptly, minimizing disruptions to service schedules.
• Participated in regular training sessions to stay updated on industry best practices and improve personal performance as a conductor.
• Enhanced safety measures by strictly adhering to railroad regulations and conducting thorough pre-departure inspections.
• Communicated with train dispatchers to obtain and adjust directions.
• Negotiated and directed train and rail cars movement.
• Maintained strict schedules for passengers and cargo.
• Guided new hires through on-the-job training, sharing valuable insights and best practices for success in the conductor role.
• Provided prompt assistance during emergencies, coordinating evacuation efforts when necessary for passenger safety.
• Coordinated with dispatchers to provide accurate updates on train status, aiding in efficient scheduling and allocation of resources.
• Handled conflict resolution among passengers effectively through diplomacy and sound judgment in tense situations.
• Ensured proper documentation was completed for each trip, including incident reports when applicable, maintaining effective record-keeping systems within the organization.
• Monitored boarding and disembarking processes, ensuring the safe movement of passengers on platforms and within train cars.
• Assisted passengers with special needs, prioritizing their comfort and accessibility throughout the journey.
• Made public announcements on routes and delays.
• Adapted routes and schedules based on weather conditions to prevent delays and alerted supervisors of changes.
• Received information regarding train or rail problems from dispatchers or from electronic monitoring devices.
• Updated maintenance and repair records and reported on notable incidents and accidents during daily routes.

• Implemented quality control measures to prevent errors and maintain consistency across multiple data sets.
• Enhanced research accuracy by meticulously reviewing documents and cross-referencing sources.
• Streamlined data collection processes for increased efficiency in research projects.
• Improved data analysis methodologies, resulting in more reliable conclusions drawn from research findings.
• Managed deadlines effectively, ensuring timely completion of all assigned tasks and research projects.
• Maintained a detailed filing system for efficient document retrieval during the course of various research initiatives.
• Showcased strong written communication skills through well-crafted emails, memos, and progress updates.
• Assisted researchers in successfully completing projects by providing accurate and organized data sets.
• Maintained up-to-date records of research activities and results for future reference.
• Gathered, arranged, and corrected research data to create representative graphs and charts highlighting results for presentations.
• Reviewed files, records and other documents to obtain information to respond to requests.
• Processed incoming and outgoing mail and packages according to established procedures.
• Edited and proofread documents for accuracy and completeness.

Work at Fort Totten Army Base

Maintenace and update military records for all enlisted and officers in the 4 units based at Fort Totten which includes promotion,general,pay,specialized school and training and overseas and deployment duties.

Phone contact and data entry to minimize errors through all military bases and the national unit that handles more sensitive matters

Perform face to face and telephone meetings and interviews to maintain proper record keeping and accuracy.

Written and verbal reports to my commander in charge and interactions with other officers in charge.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.
• Kept reception area clean and neat to give visitors positive first impression.
• Performed data entry,typing and assisted in processing loan applications throughout the Consumer Lending Dept as well as customers picking up checks.
• Responded to inquiries from callers seeking information.
• Processed incoming and outgoing mail and packages.
• Worked this job as a senior in high school through a COOP work experience program.