Kevin Dedmon Jr
Data Center Technician
Dallas,TX
Summary
Results-driven Data Center Technician with expertise in hardware diagnostics and incident management. Achieved significant power consumption reductions while enhancing security protocols and optimizing data storage processes. Proven ability to streamline operations and ensure compliance with safety standards, fostering a safe and efficient work environment.
Overview
10
10
years of professional experience
Work History
HVAC Apprentice
Tulsa Welding School
04.2024 - Current
- Built strong relationships with team members and supervisors, fostering a positive work environment.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Kept accurate records of time and materials used for each job to compile into service reports.
- Repaired and replaced motors, bearings and belts.
- Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
- Managed inventory levels of tools and parts, ensuring technicians had access to necessary resources for successful job completion without delay.
- Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
- Participated in team meetings to discuss project progress, challenges encountered, and strategies for overcoming any obstacles.
- Kept up-to-date with the latest advancements in the HVAC field through continuing education courses and workshops, ensuring top-quality services for customers.
- Collaborated with project managers to ensure timely completion of large-scale HVAC installations.
- Calibrated equipment to achieve maximum efficiency.
- Calibrated permanent and portable environmental monitoring equipment.
- Filled out detailed work orders for each job completed.
- Routinely calibrated thermostats for accurate temperature control settings that maintained comfortable environments in clients' properties.
- Adapted installation techniques according to specific building layouts or restrictions while meeting code compliance requirements.
- Used technical skills, tools, and techniques like soldering to repair parts.
- Reduced operational costs for clients by installing advanced, energy-saving HVAC equipment.
- Boosted system longevity by implementing comprehensive preventive maintenance plans.
- Maintained boilers, hot water systems, gas heating equipment and food service equipment.
- Ensured compliance with safety standards in all installation and maintenance tasks, promoting safe working environment.
- Contributed to a safer work environment by adhering to industry safety standards and regulations during all tasks performed.
- Optimized climate control systems for peak performance with regular calibration and adjustments.
- Repaired and replaced faulty motors, blowers, switches and compressor units.
- Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
- Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
- Installed HVAC system expansions, discharge valves, air ducts, dampers, and stokers.
- Inspected cooling systems and identified potential problems.
- Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
- Optimized performance by balancing systems and calibrating controls.
- Worked in strict compliance with applicable OSHA regulations and safety requirements.
- Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
- Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
Security Consultant
Texas Department Of Public Safety
12.2015 - Current
- Assisted clients in developing business continuity plans, ensuring minimal disruption during unexpected events or crises.
- Collaborated with cross-functional teams to design secure IT architectures for various organizations.
- Promoted safety and security by providing consistent armed security for diverse events.
- Actively participated in professional organizations and industry forums to stay current on trends, threats, and best practices in cybersecurity.
- Improved overall system security for clients by identifying vulnerabilities and implementing effective solutions.
- Oversaw and validated grounds access to mitigate risk of theft.
- Developed customized security strategies for clients, addressing unique needs and requirements.
- Fostered effective tactical communication through encryption device programming and radio operation.
- Evaluated emerging security technologies, providing recommendations for potential integration into client environments.
- Assisted in managing crisis situations calmly and effectively under pressure; this included coordinating responses across multiple departments within the organization.
- Trained employees on ways to avoid security issues.
- Reviewed and audited clients' facility security management programs.
- Planned and implemented disaster management strategies such as evacuation plans and shelter management.
- Managed complex projects involving multiple stakeholders, delivering high-quality results within budget constraints and timelines.
- Reviewed existing organizational policies to ensure alignment with current security best practices, making revisions as needed to close gaps in protection.
- Reduced security risks by providing efficient emergency response management.
- Negotiated contracts with third-party vendors, securing cost-effective solutions without compromising quality or service levels.
- Reduced response time by delegating tasks in response to natural disasters, environmental accidents and hazardous materials management.
- Drafted daily reports regarding equipment and property damage, incidents and audits.
- Increased efficiency by monitoring, maintaining and repairing CCTV components.
Data Center Technician
1099 Contractor
05.2023 - 02.2026
- Identified and reported problem devices and replaced defective parts.
- Conducted regular system diagnostics for detecting potential issues, preventing significant downtime.
- Dressed and labeled cables for easy identification and traceability.
- Achieved significant reductions in power consumption through meticulous analysis and optimization of data center infrastructure.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Optimized data storage and retrieval processes, significantly speeding up access for clients.
- Maintained strict adherence to safety protocols, ensuring safe working environment for all staff.
- Enhanced security measures by developing and enforcing strict access control protocols for data center personnel.
- Played key role in disaster recovery drills, ensuring all staff were well-prepared for emergency situations.
- Streamlined processes for hardware installation, saving time and reducing potential errors during deployment.
- Applied advanced diagnostic expertise to identify and resolve hardware faults, minimizing downtime and ensuring quick resolution.
- Performed decommissioning of complex hardware systems, including full rack upgrades, following standard procedures and ensuring proper disposal.
- Installed and configured hardware components, including racks, hard drives, switches, and other devices, ensuring compatibility and proper functionality.
- Executed system startups and shutdowns according to the prescribed guidelines.
- Ensured that data-bearing devices were processed for destruction in compliance with security standards during decommissioning.
- Conducted post-installation checks to ensure all hardware was correctly staged, grounded, and labeled in line with safety protocols.
- Verified that all components were properly connected and functioning before finalizing tasks.
- Followed and adhered to safety procedures, ensuring the correct usage of Personal Protective Equipment (PPE), handling electrical hazards, and using equipment safely.
- Participated in daily safety briefings and completed necessary safety training to maintain compliance.
- Monitored KPI performance metrics and contributed to discussions around improving task efficiency and quality.
Logistics Processor
Nordstrom
04.2016 - 11.2021
- Reduced shipping errors by updating tracking software and improving communication between departments.
- Streamlined distribution processes for faster delivery times and increased customer satisfaction.
- Evaluated vendor performance regularly, fostering strong relationships that contributed to reliable sourcing options for critical materials or goods.
- Provided timely responses to customer inquiries, resolving issues promptly to maintain client satisfaction levels high throughout the transaction process.
- Collaborated with cross-functional teams to improve overall supply chain performance and coordination.
- Tracked orders and notified customers of status or potential delays.
- Coordinated shipments and tracked progress to facilitate timely delivery.
- Managed loading, unloading, movement, and sorting of supplies to keep deliveries on schedule.
- Updated and maintained databases to track shipments and inventory.
- Created reports to provide insights into logistics operations and performance.
- Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints.
- Managed inventory levels to verify availability of stock for customer orders.
- Monitored performance of logistics operations to identify areas for improvement.
- Prepared and presented reports to management on logistics performance.
- Monitored and adjusted inventory levels according to demand.
- Strategized best methods and tactics for efficient storage and handling of materials.
- Studied data to identify trends and patterns in transportation activity.
- Identified opportunities for inventory reductions.
Education
Certificate of Technical Studies - Software Engineering
TripleTen Tech
Salt Lake City, UTCertificate of Technical Studies - Refrigeration Technology
Tulsa Welding School
Tulsa, OK05-2025
High School Diploma - Environmental Science
DeSoto High School
DeSoto, TX06-2014
Skills
Maintenance and repairs
Computer hardware troubleshooting
Network troubleshooting
Network support
Incident management
Hardware diagnostics
Asset management
Hardware maintenance
Backup and recovery
Security protocols
Server management
Data center operations
Structured cabling
Operating systems
Time management
Timeline
HVAC Apprentice
Tulsa Welding School
04.2024 - Current
Data Center Technician
1099 Contractor
05.2023 - 02.2026
Logistics Processor
Nordstrom
04.2016 - 11.2021
Security Consultant
Texas Department Of Public Safety
12.2015 - Current
Certificate of Technical Studies - Software Engineering
TripleTen Tech
Certificate of Technical Studies - Refrigeration Technology
Tulsa Welding School
High School Diploma - Environmental Science
DeSoto High School