Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Delgado Moctezuma

Austell,GA

Summary

Recent graduate of December 2023 from Georgia State University, eager to embark on my first professional role. As a skilled multitasker with a superior work ethic, I possess excellent teamwork, problem-solving, and organizational skills. I am enthusiastic about taking on any task that contributes to the success of the team. Recognized as a reliable and dedicated team player, I bring a hardworking and resourceful approach to every project. My academic background, combined with my commitment to excellence, positions me as a valuable asset ready to make meaningful contributions in a professional setting.

Overview

3
3
years of professional experience

Work History

Certified Mobile Advisor

Best Buy
06.2021 - Current
  • Achieved and maintained certification as a Mobile Advisor through comprehensive product knowledge assessments and ongoing training programs.
  • Provided expert advice to customers on a wide range of mobile devices, including smartphones, tablets, and accessories.
  • Demonstrated strong interpersonal skills to build rapport with customers and understand their individual needs, ensuring a personalized and positive shopping experience.
  • Successfully met and exceeded sales targets by effectively communicating the features and benefits of mobile products, promoting upsells, and offering tailored solutions.
  • Conducted product demonstrations and explained technical specifications in a clear and concise manner to enhance customer understanding and satisfaction.
  • Collaborated with team members and other departments to optimize customer experience and resolve complex issues promptly.
  • Stayed up-to-date with the latest advancements in mobile technology and industry trends to provide informed recommendations to customers.

Business Analyst Intern

JD GOODS
05.2023 - 08.2023
  • Interacted with customers by phone, email, or in-person to provide information.
  • Prepared project presentations and reports to assist senior staff.
  • Completed research, compiled data, updated spreadsheets, and produced timely reports.
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set. (Excel, Powerpoint, Outlook)

Education

Bachelor of Science - Economics

Georgia State University
Atlanta, GA
12.2023

Skills

  • Analytics
  • Project Management
  • Operations Support
  • Team Collaboration
  • Problem-Solving
  • Data Management
  • Attention to Detail
  • Microsoft Office Suite
  • Research and analysis
  • Data interpretation

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Business Analyst Intern

JD GOODS
05.2023 - 08.2023

Certified Mobile Advisor

Best Buy
06.2021 - Current

Bachelor of Science - Economics

Georgia State University
Kevin Delgado Moctezuma