KEVIN D. FRYE

• Performed quality-control inspections and testing of chemicals and materials to verify compliance with established specifications and process requirements.
• Collected and prepared samples for testing and conducted measurements using appropriate testing equipment, gauges, meters, and scales.
• Monitored chemical concentrations and production processes to identify variations and potential quality issues.
• Recorded test results, production data, measurements, and inspection findings accurately in required logs and documentation.
• Performed quality checks and compared results against established specifications and operating requirements.
• Monitored equipment and processes to identify abnormal conditions and communicated issues to supervisors and production personnel.
• Investigated quality and process problems and supported corrective actions to maintain consistent operations.
• Followed OSHA, safety, and established workplace procedures when handling chemicals, equipment, and materials.
• Maintained testing equipment and supported proper operation and readiness for quality-control activities.
• Communicated test results, quality concerns, and process information clearly to supervisors and production teams.

• Assign arrival and departure flights and operational tasks to specific ramp agents based on staffing needs and operational requirements.
• Manage scheduling and deployment of ramp personnel to ensure appropriate coverage for daily operations.
• Monitor staffing levels in real time and adjust assignments as operational demands change.
• Track employee assignments and shift coverage to support efficient workforce deployment.
• Coordinate staffing resources across multiple flights while balancing changing priorities and time-sensitive operational needs.
• Identify staffing gaps and operational challenges and take timely action to maintain workflow and coverage.
• Maintain accurate staffing and assignment information while communicating changes to ramp personnel and operational teams.
• Work in a fast-paced, safety-sensitive environment requiring attention to detail, organization, communication, and sound decision-making.
• Loaded and unloaded baggage, cargo, and mail while following aircraft balance and safety procedures.
• Operated belt loaders, tug vehicles, and ground support equipment to support timely aircraft turnaround.
• Marshaled aircraft safely into position and communicated with flight crews using standard hand signals.
• Inspected ramps, equipment, and work areas to identify hazards and maintain secure operations.
• Followed airport safety, security, and hazardous materials procedures to maintain compliance.
• Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
• Tracked flight schedules to promote on-time landings and avoid loading delays.

• Follow established procedures and care protocols to maintain client safety and quality of care.
• Monitor client needs and identify issues requiring attention or corrective action.
• Manage multiple responsibilities while maintaining accuracy, organization, and attention to detail.
• Work independently in a safety-sensitive environment while consistently following established requirements.

• Oversaw 7–10 programs by monitoring performance, evaluating outcomes, and ensuring established goals were achieved.
• Maintained program documentation and monitored progress to support accountability and successful outcomes.
• Secured more than $1 million through donors, fundraising initiatives, and grants.
• Managed organizational finances and monitored budgets to maintain responsible financial controls.
• Coordinated employees, volunteers, board members, committees, funders, and partner organizations.
• Identified operational challenges, evaluated solutions, and implemented actions to improve program effectiveness.

• Inspected and reviewed documentation for more than 1,000 pieces of cargo daily, maintaining accuracy and attention to detail.
• Verified cargo contents and applied appropriate tariff coding according to established procedures.
• Performed inspections, documentation, routing, and processing of received goods while meeting required deadlines.
• Reviewed freight and postal information and accurately estimated applicable rates.
• Coordinated 2–5 employees involved in packing and shipping activities while meeting 100% of performance expectations.
• Identified and resolved documentation and processing issues in a fast-paced, deadline-driven environment.
• Followed established procedures to support accurate and efficient cargo operations.

• Managed daily operations and supervised seven employees in a fast-paced retail environment.
• Maintained inventory and stockroom organization to support accurate product availability and efficient operations.
• Identified and resolved operational issues while maintaining customer-service standards.
• Managed multiple priorities, employee assignments, inventory responsibilities, and daily deadlines.
• Directed daily retail operations, maintaining smooth customer flow and efficient store opening and closing routines.
• Curated skateboards, apparel, and accessories to align inventory with customer demand and seasonal trends.
• Negotiated supplier orders and managed stock levels to prevent shortages and excess inventory.
• Trained staff on product knowledge, sales techniques, and customer service standards.
• Resolved customer concerns promptly, preserving loyalty and supporting repeat business.
• Implemented merchandising updates to improve product visibility and enhance in-store shopping experience.
• Oversaw cash handling, sales reconciliation, and transaction accuracy across point-of-sale activity.
• Developed community relationships through local events, supporting brand visibility and customer engagement.
• Maintained accurate financial records, including sales reports, expense tracking, and budget management.
• Developed loyal customer base by consistently delivering high-quality products and personalized service.
• Addressed customer complaints effectively, resolving issues quickly to maintain overall satisfaction levels among clientele.

30 Hours of Coursework

Real Sales Agent License