Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Diaz Chong

Rohrmoser, SJO,CR

Summary

Senior Sales Account Manager with trajectory in business development, B2B & corporate sales and leading teams. As a Sales Team Lead in Amazon Business, had the opportunity to inaugurate the position in Costa Rica, helping ramp up new Account Representatives and lead strategies. Achieved over a 100% growth in revenue within 10 months in the organization. During 2021-22 achieved the country's, top performer position in account influence and in sales performance. Has strong interests in Cloud Computing Services and developing more experience in Sales Account Management

Overview

10
10
years of professional experience

Work History

Account Management Team Lead

Amazon Business
06.2021 - Current

-Leading a team of 7 sales account managers

-Exceed sales metrics for my individual territories and also helped AM with their territories

-Partnered with Sales Operations, Marketing, Finances and Program Managers to test, measure, and execute goals

-Designed the strategy for my team and executed tactical plans to grow the business

-Events project management. On charge of events of Amazon Business in Costa Rica and part of the Events PM team in US

-Visited top customers in US, leading meetings with C-Level personas

-Meet and exceed quarterly revenue targets

Senior Account Manager

Amazon Business
12.2020 - 06.2021

-Drove revenue in a defined territory (FL & GA)

-Developed and execute against a comprehensive territory plan

-Created & articulated compelling value propositions around Amazon Business Services

-Accelerated customer adoption by engaging with C-level and different stakeholders

-Maintained a robust sales pipeline

-Developed long-term strategic relationships with key accounts

-First Costa Rican Account Manager into be promoted in Amazon Business

-Visited customers (C-Level personas)

-Organized events in CR for Amazon Business, on charge of budget and logistics


Account Management Lead

American Chamber Of Commerce
01.2019 - 12.2020

-Develop long-term strategic relationships with partners, government and corporate members

-Responsible for business development and generating revenue for the Chamber. (85% of the org. budget).

-Partnering with member companies in order to be a POC for sales

-In charge of networking events for the Chamber

-Organizing events in both national and regional fairs

-Improved relationships and held best practice conferences in Central & South America and Africa

-Lead the project "Bring them back home" that helped over 500 Costa Ricans come back to the country while they were stranded around the world due the pandemic of COVID-19, fundraising and project planing alliances with private companies, airlines, 17 national governments and WHO

Account Manager

Carlson Wagon-Lit Travel (CWT)
02.2016 - 01.2019

-Worked developing and maintaing relationships with airlines, hotels, car rentals and key accounts

- Served as a key owner of client implementations

- Developed a detailed business plan based on client objectives and expectations

- Worked with client's to evaluate travel spend and assisting with development of a supplier strategy

- Prepared and presented reviews detailing information on the performance, achievements and improvements of client travel programs and identifying any service and cost savings opportunities

-Worked with sales and marketing teams of airlines, hotels and rent-a-cars in order to create best budgets and offers to customers

Real Estate Sales Agent

ConstruReal
09.2013 - 02.2016

-Lead a team of 6 consultants the last 8 months in ConstruReal

-Participated in international real estate fairs in USA, Costa Rica and Venezuela

-Was able to close sales of Costa Rican properties over $250,000 in value at international fairs to customers who had never previously visited Costa Rica

-Meet and exceed yearly revenue targets


Education

Master of Science - International Business Management

Universidad De Buenos Aires
08.2024

Bachelor of Science - International Relations

Universidad Latina De Costa Rica
12.2020

Skills

English

Spanish

Turkish

Portuguese

Italian

Timeline

Account Management Team Lead

Amazon Business
06.2021 - Current

Senior Account Manager

Amazon Business
12.2020 - 06.2021

Account Management Lead

American Chamber Of Commerce
01.2019 - 12.2020

Account Manager

Carlson Wagon-Lit Travel (CWT)
02.2016 - 01.2019

Real Estate Sales Agent

ConstruReal
09.2013 - 02.2016

Master of Science - International Business Management

Universidad De Buenos Aires

Bachelor of Science - International Relations

Universidad Latina De Costa Rica
Kevin Diaz Chong