KEVIN DICKSON
Portsmouth,VA
Summary
Accomplished Human Resource Manager with a proven track record, enhancing recruitment strategies and career development. Expert in client management and market knowledge, I significantly contributed to winning the 'Retention Excellence' award three consecutive years. Skilled in creating impactful training programs and leading by example, I excel in driving organizational success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Marine Placement Specialist
Military Sealift Command
10.2019 - Current
- Serve as the first-line human civilian marine coordinator in providing career counseling, development, and planning.
- Delivers consistent information to over 200 customers, according to established policies and procedures, and handles conflict and problems in dealing with the customer constructively and appropriately.
- Provides technical service, such as updating classification-related automated records.
- Manage time and attendance, meeting all deadlines for over 200 employees.
- Performs data entry into multiple state and local computer systems, and retrieves information from both systems.
- Support external (outside agencies) and internal (inter-office staff, supervisors, coworkers, etc.). Customers, including exigencies.
- Maintain open contact with civilian marine employees and accommodate unique needs, IAW organizational policies and procedures.
- Analyze position requirements and make assignments in accordance with established regulations, policies, and practices for Expeditionary Fast Transport personnel.
- Works with managers and HR partners to assess classification-related situations and provide sound guidance, instruction, and recommendations.
- Developed and implemented recruitment strategies to attract qualified applicants.
- Created job postings, managed applications, conducted interviews, and selected candidates for placement.
- Conducted orientation sessions to ensure new employees understand company policies and procedures.
Benefits Program Specialist II
Norfolk Social Services
09.2013 - 10.2019
- Maintain an accurate update and maintenance of a 300-client caseload database.
- Provides extensive planning and organization, analysis of accumulated data and information, and considerable coordination and integration with other functional activities.
- Interview clients to determine eligibility for SNAP and Medicaid benefits in a variety of services.
- Conducted comprehensive initial evaluations to determine benefits to over 300 handicapped and mentally impaired clients.
- Explains application procedures, program time limits, expectations, and other program requirements.
- Serves as a central point of financial, childcare, and employment services.
- Performs data entry into multiple local and state computer systems, and retrieves information from those systems.
- Re-determines eligibility and benefit amounts required by changes in a client's status, by reviewing and verifying client information, preparing documents, and calculating benefit amounts in accordance with established benefit standards.
- Complete evaluations and review sheet, establish and maintain records and files, keep applicants informed, and advise of alternatives.
- Maintains complete and accurate records on clients' eligibility for all assigned programs.
- Assisted with the development and implementation of employee benefits programs.
- Conducted research to evaluate existing benefit plans and provide recommendations for improvement.
- Provided support to employees in understanding their benefits packages, including health insurance coverage, retirement plans, and leave policies.
Human Resource Manager/Education and Training Officer
USS UNDERWOOD (FFG 36) U.S. Navy
06.2009 - 06.2012
- Expertly provided training advice and guidance based on professional expertise and applicable guidelines, regulations to employees, candidates, and supervisors.
- Developed short and long-range training plans and ensured adequate resources per the Chain of Command (COC) and Command Training Plan.
- Developed course curriculum or training plans appropriate to the subject matter area program.
- Collaborated with outside agencies to resolve human resources issues.
- Reviewed existing training material to determine its usefulness or the need to develop new material.
- Conduct on-site audits to gather and study data on the job content, knowledge required, and skills involved.
- Coordinated the types and capabilities of instructional methods, materials, and media used in training programs.
- Single-handedly managed new employee orientation and check-in/check-out processes for over 5,000 Sailors.
- Counseled and provided guidance and training to over 3,000 personnel about job placement and career advancement.
- Analyzed and coordinated learning objectives, training, and resource requirements to ensure an efficient and effective learning program.
- Maintained and tracked over 7,500 in and out-processing personnel annually.
- Ensuring all personnel were assigned sponsors and received welcome aboard letters and sponsorship packages.
- Interviewed, advised, and counseled personnel about career development; organized and implemented recruiting and retention programs for over 5,000 personnel annually.
- Resulting in the Command receiving the 'Retention Excellence' award for three consecutive years.
- Conducted administrative and clerical services, including finalizing official correspondence, drafting and releasing military messages, making travel arrangements, distributing mass mailing material, and managing files.
- Efforts were effective in the general day-to-day operations.
- Developed solutions to career issues, receiving verbal and written recognition from superiors and peers in carrying out this activity.
- Organized and coordinated resources for projects to ensure successful completion.
- Developed and implemented resource management policies, procedures and processes.
- Conducted research and analysis of resource requirements for each project.
Education
Bachelor of Art - Psychology
Saint Leo University
Associate of Arts - Liberal Arts
Saint Leo University
Command Financial Specialist -
Pre-Separation Counseling Course -
Primary Leadership Development Program -
Command Career Counselor -
Skills
- Social media proficiency
- Market Knowledge
- Industry Expertise
- Client management
- Performance Tracking
- Recruitment Strategies
Affiliations
Alpha Phi Alpha Fraternity, Inc.
Certification
- Apprentice Certification, Career Counselor, U.S. Department of Labor, 2000
- Apprentice Certification, Office Manager, U.S. Department of Labor, 2000
Timeline
Marine Placement Specialist
Military Sealift Command
10.2019 - Current
Benefits Program Specialist II
Norfolk Social Services
09.2013 - 10.2019
Human Resource Manager/Education and Training Officer
USS UNDERWOOD (FFG 36) U.S. Navy
06.2009 - 06.2012
Bachelor of Art - Psychology
Saint Leo University
Associate of Arts - Liberal Arts
Saint Leo University
Command Financial Specialist -
Pre-Separation Counseling Course -
Primary Leadership Development Program -
Command Career Counselor -
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