Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

Kevin Dinh

Dallas,TX

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience
1
1
Certification

Work History

R&D Technician III

Merit Medical Systems Inc
Carrollton , TX
2023.07 - Current
  • Performs assignments and may assist in planning assignments of a non-routine nature for which operational
    precedents are not fully applicable.
  • Designs and builds tooling, test fixtures and assembly equipment. Builds prototypes and models and may
    operate machine tools.
  • Develops test and assembly procedures.
  • Investigates and analyzes product and assembly problems.
  • May supervise other technicians, lab, and equipment.
  • Prepares test specimens, adjusts, and operates equipment, and records test data, pointing out deviations
    resulting from equipment malfunction or observational errors.
  • Writes reports, extracts engineering or other data from various reports and processes and presents the data.
  • Receives technical advice from engineers or supervisor for complex problems.
  • Working overtime may be required for this position.
  • Performs other duties and tasks as required.

Quality Assurance Test Engineer

Toyota Tsusho America, Inc
Plano , TX
2017.05 - 2023.03
  • Test new product release for bugs and defects. Participate in SCRUM Sprint planning.
  • Work with vendors, product owners, and Scrum Master to effectively communicate bugs and potential root cause.
  • Refine Test matrix for testing on Toyota and Lexus head units.
  • Test wearables with Apple and Android devices.
  • Manage and Track Vehicle, Mobile Phone, DCM, Testbench, and Hardware assets for entire team.
  • Modify existing software to correct errors, allow it to adapt to new hardware, or to improve its performance.
  • Analyze user needs and software requirements to determine feasibility of design within time and cost constraints.
  • Administer and maintain our Jira instance, including user management, permissions, workflows, and configurations.
  • Collaborate with cross-functional teams to gather requirements and configure Jira to meet their project management needs.
  • Customize Jira workflows, screens, and fields to align with our business processes and optimize productivity.
  • Troubleshoot and resolve any issues or errors in Jira, ensuring system availability and performance

Image Review Clerk

Electronic Transaction Consultants Corp.
Richardson , TX
2014.06 - 2015.01
  • Use and navigate Windows interface.
  • Proficient in ICRS system to efficiently respond to customer inquiries.
  • Process high volume images as needed.
  • Perform various projects as assigned by supervisor.
  • Regular and predictable attendance is required for assigned shifts. • Provide data entry support to ETC clients.
  • Handle reviewing/processing images.
  • Proficient in a fast-paced detailed environment, with ability to handle pressure and meet deadlines

Sales Associate

Kohl's
Plano , TX
2013.11 - 2014.01
  • Work closely with other associates to support customers at retail locations.
  • Responsible for greeting and aiding customers as needed.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Integrate changes, ISC memos, callbacks, transfers, and other paperwork as directed by Store Management.

Education

Bachelor of Arts - Management Information Systems

Collin County Community College District
Plano, TX
2020-06

Bachelor of Science - Information Technology Systems

The University of Texas at Dallas
Richardson, TX

Skills

  • Systems Engineering
  • Software Programming
  • Performance Analysis
  • Programming Languages: C++, Python, Java, HTML
  • Microsoft Office and Office 365
  • Microsoft Visio and PowerBi
  • Operating systems i.e. Win 7, Win 10, MAC OS X
  • Adobe Illustrator and Adobe Acrobat
  • Android and Apple OS
  • Adobe PhotoShop
  • SCRUM, Agile, Jira
  • 3D Printing: Chitubox, Orca, Flashforge, Cura, Blender, AutoCAD, Solidworks

Certification

  • Google Project Management: Professional Certificate - Mar 2024
  • Google Data Analytics - Mar 2024

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

R&D Technician III

Merit Medical Systems Inc
2023.07 - Current

Quality Assurance Test Engineer

Toyota Tsusho America, Inc
2017.05 - 2023.03

Image Review Clerk

Electronic Transaction Consultants Corp.
2014.06 - 2015.01

Sales Associate

Kohl's
2013.11 - 2014.01

Bachelor of Arts - Management Information Systems

Collin County Community College District

Bachelor of Science - Information Technology Systems

The University of Texas at Dallas
  • Google Project Management: Professional Certificate - Mar 2024
  • Google Data Analytics - Mar 2024
Kevin Dinh