Kevin Dominguez
Alhambra,CA
Summary
High-Stress environments
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Enthusiastic Job Title eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Task and training in Skill. Motivated to learn, grow and excel in Industry.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Server
Mancora Peruvian Cusine
Alhambra, CA
12.2021 - 09.2022
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Increased sales significantly by upselling higher-end products to customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working.
- Presented menus, after seating and answered questions about menu items, making recommendations upon request.
- Processed orders and sent to kitchen employees by Action.
Server Manager
La Esquina Cafe
Guadalajara, Jalisco
02.2019 - 02.2021
- Handled guest complaints in positively and offered appreciation tokens to build customer loyalty.
- Led team of servers to consistently meet customer service and sales targets.
- Completed daily procedure checklist and communicated changes to servers and kitchen staff.
- Analyzed and generated end-of-shift and product inventory reports for performance and quality tracking purposes.
- Checked establishment, service stands and aisle area cleanliness before welcoming guests.
- Identified and reported defective products and units to vendors and requested replacements to maintain food quality standards.
- Established team strengths and weaknesses and exploited opportunities to boost employee output and customer satisfaction.
- Enhanced business productivity by training Number team members and number servers on best practices and protocols.
- Maximized quality assurance by completing frequent line checks.
- Motivated staff to perform at peak efficiency and quality.
- Welcomed and greeted guests before presenting special menu items to clients.
General Laborer
Fruteria Dominguez Marquet
Guadalajara, Jalisco
07.2013 - 03.2019
- Loaded, unloaded and moved material to and from storage and production areas.
- Assisted team members with tasks that require group effort.
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Notified supervisors of defective equipment or material.
- Read work orders or received oral instructions to determine work assignments and equipment and materials needed.
- Performed general housekeeping and cleaning tasks.
- Performed thorough quality checks on products and materials to identify any defects.
- Participated in safety seminars.
- Maintained and repaired facilities, equipment and tools.
- Worked alongside staff to discuss and implement best practices and exceed team objectives.
- Measured dimensions of finished pieces for conformance to specifications.
- Solved and identified any complex issues that impacted management.
- Mentored number new employees by providing guidance on safety and proper techniques.
- Selling products and creating new customers
Education
Highscool - General Studies
E.R.E.M.S.O.
Jalisco, México 12.2018
Skills
- Specials Promotion and Upselling
- Customer Service
- Cool Under Pressure
- Conflict and Complaint Resolution
- Able to Lift 30 Pounds
- Warm and Friendly
- Stocking and Replenishing
- Lifting and Sorting
- Work Assignments
- Good with Numbers
- Creative Solutions
- Motivated Team Player
- Technical Assistance
Languages
English
Professional Working
Spanish
Native or Bilingual
Portuguese
Limited Working
Timeline
Server
Mancora Peruvian Cusine
12.2021 - 09.2022
Server Manager
La Esquina Cafe
02.2019 - 02.2021
General Laborer
Fruteria Dominguez Marquet
07.2013 - 03.2019
Highscool - General Studies
E.R.E.M.S.O.
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