Kevin Donathan
BROKEN ARROW
Summary
Experienced manager with a successful track record in driving customer satisfaction and operational efficiency. Skilled in team collaboration, customer service, and analytical problem-solving, ready to leverage these strengths to foster client relationships and enhance service delivery.
Overview
32
32
years of professional experience
Work History
Laborer
Decker Construction Services
02.2020 - 10.2025
- Collaborated with team members to execute daily construction tasks efficiently.
- Assisted in the installation of structural components and building frameworks.
Manager
Shamrock Tire & Auto
01.1994 - 01.2016
Managed day to day activities in facility.
- Led sales initiatives to enhance customer engagement and satisfaction.
- Streamlined communication processes between sales and support teams to boost efficiency.
- Analyzed customer feedback to identify improvement areas in service delivery.
- Managed key accounts, fostering long-term relationships with clients for repeat business.
- Oversaw daily operations of the customer support department, ensuring consistent performance standards.
- Analyzed customer feedback data to identify areas requiring improvement or adjustments in our services or products.
- Increased sales by developing and implementing effective sales strategies.
Education
High School Diploma -
Broken Arrow High School
Broken Arrow OK05-1989
Skills
- Willingness to learn
- Attention to detail
- Safety awareness
- Customer service
Timeline
Laborer
Decker Construction Services
02.2020 - 10.2025
Manager
Shamrock Tire & Auto
01.1994 - 01.2016
High School Diploma -
Broken Arrow High School