Kevin Donato

Drove membership sales growth by proactively engaging potential members, establishing rapport, delivering positive experiences, and effectively guiding them through the sales process to achieve successful membership conversions.

Managed reception duties, including answering phone calls, addressing inquiries, handling correspondence, and maintaining a clean and organized reception area. Additionally, I proficiently handled scheduling and tracked client data milestones for efficient operational management.

Captivate audiences through flawless choreography, blocking, and storytelling, earning outstanding performance recognition, and upholding Disney's safety and courtesy standards with exceptional show flow knowledge and adherence to safety protocols.

Foster seamless teamwork and communication with peers to deliver immersive and magical experiences to guests, recognized by management for exceptional collaboration and dedication.

Oversaw daily operations and led a team of associates, ensuring a smooth workflow, efficient service, and a positive customer experience.

Managed inventory, enforced company policies and safety standards, and played a key role in training and developing new associates to uphold Panera's operational excellence.

Processed and monitored financial transactions accurately, ensuring compliance with company policies and accounting standards. Managed payments, reconciliations, and account records to maintain accurate financial reporting.