Kevin Doty
Evergreen,CO
Summary
Dynamic operations manager with extensive experience at Natural Grocers, skilled in project management and effective stakeholder communication. Proven track record in training and coaching staff, optimizing processes, and enhancing profitability across multiple sites. Adept at labor planning and security assessment, ensuring a safe and productive environment for teams and customers alike.
Overview
21
21
years of professional experience
Work History
Paraeducator, Special Education (Para Pro Special Education)
Evergreen High School
Evergreen, CO
08.2024 - Current
- Provided instructional and behavioral support to students with disabilities in diverse educational settings.
- Assisted in implementing Individualized Education Plans (IEPs) by preparing materials and collecting data.
- Reinforced lessons and contributed insights to ensure effective IEP execution.
- Supported behavior intervention plans using de-escalation strategies to maintain a safe learning environment.
- Performed duties during lunch, recess, and field trips to promote student safety and inclusion.
- Prepared classroom materials and conducted clerical tasks to aid teachers in maintaining organization.
Campus Security / Campus Supervisor
Evergreen High School
Evergreen, CO
10.2022 - 08.2024
- Monitored buildings, grounds, and parking lots through foot and vehicle patrols and video surveillance to uphold safety protocols.
- Responded to incidents, de-escalated conflicts, and intervened to prevent disturbances or unsafe behaviors.
- Controlled building access, managed visitor check-in, and enforced school rules in collaboration with administrators and law enforcement.
- Assisted in emergency drills and response protocols, ensuring staff and students remained informed and prepared.
- Documented incidents and maintained accurate records to support investigations with gathered information and reports.
- Acted as liaison among law enforcement, school personnel, students, parents, and community members to address concerns.
Operations Manager / Owner
Higher Ground Cleaning
Evergreen, CO
09.2018 - 10.2022
- Oversaw daily operations of residential and commercial cleaning business, ensuring efficiency and client satisfaction.
- Planned staff schedules and routes to optimize labor hours and meet client demands.
- Recruited, trained, and supervised team members, upholding standards for quality and safety.
- Managed supplies, equipment, and budgeting to maintain profitability of operations.
- Prepared estimates and proposals, handled invoicing promptly, and resolved customer issues effectively.
- Standardized checklists and processes to enhance consistency and support new staff training.
Regional Manager / Store Manager & Store Manager Trainer
Natural Grocers by Vitamin Cottage
Multiple State locations
03.2007 - 09.2018
- Oversaw up to 30 stores in a region, acting as the main link between the stores, the Director of Operations, and the Home Office for operational issues and programs.
- Drove sales, margin, and profitability by working with Store Managers to hit targets, reviewing P&L statements, and addressing problem areas in labor, inventory, and shrinkage.
- Led the opening of nine new stores, coordinating staffing, training, merchandising, and operational setup to ensure on-time, customer-ready openings.
- Ensured stores operated according to company policies, standards, and values, including food safety, cleanliness, and execution of company programs.
- Developed store managers and assistant managers through regular coaching, performance reviews, and succession planning, building bench strength across the region.
- Partnered with HR and Recruiting on hiring, promotions, disciplinary actions, and turnover analysis.
- Conducted regular store visits, inspections, and follow-up on action plans, sharing feedback and needs with corporate partners in HR, Training, and Operations.
2nd Assistant Store Manager
City Market
Avon, CO
11.2006 - 03.2007
- Monitored departmental operations to ensure compliance with company standards for service and efficiency.
- Supported front-end, receiving, produce, and grocery teams in ordering and maintaining stock levels.
- Ensured shelves remained full and organized through effective inventory management practices.
Gas Station Supervisor
Costco Wholesale
Gypsum, CO
09.2006 - 11.2006
- Supervised gas station staff and ensured compliance with company and government safety standards, while completing required daily paperwork.
Seafood Team Member
Whole Foods Market
Chatsworth, CA
02.2006 - 06.2006
- Provided customer service, cut and packaged products, and maintained displays and required paperwork.
Pre Load Supervisor
United Parcel Service
Van Nuys, CA
08.2004 - 07.2005
- Supervised preload employees, and ensured accurate, timely loading, and documentation for package delivery routes.
Education
Some College (No Degree) - Special Education for Mild to Moderate Needs
Western Governors University
UtahSome College (No Degree) -
Los Angeles Pierce College
Woodland Hills, CASome College (No Degree) -
Los Angeles Valley College
Van Nuys, CASkills
- Project management expertise
- Leadership across multiple sites
- Training and coaching staff
- Labor planning and scheduling
- Effective stakeholder communication
- Security and risk assessment
- Process optimization and SOP development
- Data analysis and reporting
Accomplishments
Operations
• Opened nine new grocery store locations, coordinating staffing, training, merchandising, and all pre-opening operations.
• Managed a 30-store region, partnering with store leadership and Home Office to hit sales, labor, and service targets while building a pipeline of future store managers.
• Led SAP rollout at the store and multi-store level, training managers and staff, and troubleshooting issues while keeping day-to-day operations and performance on track.
•Trained and developed store staff for the Home Office training program and built a succession plan that kept key roles filled while maintaining company standards and strong customer service.
• Owned and operated a residential and commercial cleaning business through the COVID-19 pandemic, retaining customers and keeping operations running safely.
Education and Campus Safety
• All students under my supervision passed their classes with a passing grade.
• Remained calm and followed emergency protocols, directing students and staff to safe locations during an active shooter incident.
• Opened nine new grocery store locations, coordinating staffing, training, merchandising, and all pre-opening operations.
• Managed a 30-store region, partnering with store leadership and Home Office to hit sales, labor, and service targets while building a pipeline of future store managers.
• Led SAP rollout at the store and multi-store level, training managers and staff, and troubleshooting issues while keeping day-to-day operations and performance on track.
•Trained and developed store staff for the Home Office training program and built a succession plan that kept key roles filled while maintaining company standards and strong customer service.
• Owned and operated a residential and commercial cleaning business through the COVID-19 pandemic, retaining customers and keeping operations running safely.
Education and Campus Safety
• All students under my supervision passed their classes with a passing grade.
• Remained calm and followed emergency protocols, directing students and staff to safe locations during an active shooter incident.
Software Knowledge
SOFTWARE KNOWLEDGE
• Microsoft 365 (Word, Excel, PowerPoint, Outlook)
• Google Workspace (Docs, Sheets, Slides, Drive, Classroom)
• SAP (implementation lead, super user, staff trainer)
Timeline
Paraeducator, Special Education (Para Pro Special Education)
Evergreen High School
08.2024 - Current
Campus Security / Campus Supervisor
Evergreen High School
10.2022 - 08.2024
Operations Manager / Owner
Higher Ground Cleaning
09.2018 - 10.2022
Regional Manager / Store Manager & Store Manager Trainer
Natural Grocers by Vitamin Cottage
03.2007 - 09.2018
2nd Assistant Store Manager
City Market
11.2006 - 03.2007
Gas Station Supervisor
Costco Wholesale
09.2006 - 11.2006
Seafood Team Member
Whole Foods Market
02.2006 - 06.2006
Pre Load Supervisor
United Parcel Service
08.2004 - 07.2005
Some College (No Degree) - Special Education for Mild to Moderate Needs
Western Governors University
Some College (No Degree) -
Los Angeles Pierce College
Some College (No Degree) -
Los Angeles Valley College