Forward thinking HRIS Manager / Human Resources Specialist / HR Transformational `consultant with 15+ years' experience using Human Resources best practices and Cloud Technology with a focus on Business Analytics. My greatest strength is business awareness enabling me to permanently streamline infrastructure and applications. Adept at working to achieve goals both as a cross-functional team member and an individual contributor.
Overview
17
17
years of professional experience
1
1
Certification
Work History
HRIS Administrator / Manager
Phillips
Springfield, VA
09.2022 - Current
Oversee and maintains optimal function of the organization’s internal HR information services systems, which may include database management, network support, installation, customization, development, maintenance, and upgrades to applications, systems, and modules.
Installs, implements, modifies, and upgrades software and applications to meet changing business and technology.
Collaborates with executive leadership and HR staff to identify needed improvements and enhancements to existing information services and databases; recommends and implements solutions.
Manages permissions, access, personalization, and similar system operations and settings for HR services users.
Programs custom functions and documentation such as automated queries, filters, macros, and reports.
Compiles or assists with acquisition of complex data reports, summaries, and logs requested by senior executives and HR staff.
Serves as lead representative and liaison between HR, Information Services, external vendors, and other stakeholders for HR database design and implementation projects
Authored and maintained system technical documentation.
Provided quick emergency response, troubleshooting and problem resolution.
Performed technical support for users via in-person, telephone and electronic means.
Manage databases, network infrastructure and system controls.
Analyze workflows and established priorities for daily operations.
Reviewe and approved project plans prior to implementation.
HRIS Specialist
ABQ Sohar International, Edu. Group
08.2009 - 06.2021
Diminished workflow downtime, troubleshooting client human resources software systems to optimize support.
Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Developed and documented HR procedures to refine processes and drive compliance with policies.
Worked cross-functionally to optimize efficiency and execute on HR business processes.
Increased employee retention from 30% to 90% due to change in governing policies and procedures
Boosted company efficiency by 40% and customer satisfaction by 99% due to streamlining processes deemed inefficient
Analyzed, interpreted and reported on data regarding productivity, budget consumption, staffing forecasts, and key performance metrics
Operational running of the Program to ensure quality and deliverables were being met
Created process flows and work structures mapping to industry best practices.
Human Resources Transformational Consultant - Successfactors Cloud Consultant
RenewHR
11.2016 - 11.2019
Led a $3 million HR Transformation initiative from planning to go live phase
Reduce cost - reduced monthly platform cost by ~90% by leveraging cloud technologies
Customized and managed modeling and configuration as per SAP best practises
Managed a project to assess internal organisational maturity, resulting in reduced expenses by $50,000 with a change management strategy
Developed go-to-market strategy for cloud, hosted, and managed services - hit "break even" within 12 months
Overall delivery for program from planning to implementation including change management
Conducted analytics of IT-related and other data to identify troubleshooting and provide recommendations to improve IT productivity, efficiency and end user adoption
Created and implemented highly effective and individualized human resource solutions for clients.
Utilized global HR frameworks to drive core HR processes, projects and initiatives within region.
Utilized HRIS data and statistical reports to monitor trends in recruitment, promotions and terminations.
Human Resources Specialist
MKM Commercial Holdings LLC
Dubai
11.2006 - 06.2009
Ensured a headcount growth of 300% and a retention rate of 80% in 1,5 years
Designed workflows and structures to improve operational efficiency
Assisted in payroll for 350 employees by approving time cards
Increased employee retention rate to 80% by optimizing the onboarding experience
Implemented monthly employee engagement activities to re-energize staff, which led to an increase in overall employee satisfaction from 68% to 88%
Provided HR support and guidance to cross functional departments
Prepared HR dashboard for reporting and analyzing purposes
Provided HR functional support to technical and cross-functional teams
Education
Bachelor's degree - Commerce - Management
University of Allahabad
Bachelor's degree - Ed, Commerce & Economics
Allahabad Agricultural Institute - Deemed University
Skills
SAP SuccessFactors
Paycom HRIS
Business Analytics
Performance Management
HRIS Configuration / Management
ERP Systems
Process Mapping / Architecture
Process Improvement
Software Development
XML
Project Management software
Design thinking
SaaS
Continuous improvement
Business process modeling
Customer support
Technical Proficiency
Software project management
Systems and Automation Applications
Data management
Software deployment
Visio
Certification
Professional In Human Resources
SAP HR Sucessfactors Cloud Certificate - Performance and Goals Management (Talent Management)
SAP HR Sucessfactors Cloud Certificate - Employee Central (Core HR)
Business Analytics - Harvard Business School (Online)
Additional Information
Willing to relocate: Anywhere, Authorized to work in the US for any employer
Timeline
HRIS Administrator / Manager
Phillips
09.2022 - Current
Human Resources Transformational Consultant - Successfactors Cloud Consultant
RenewHR
11.2016 - 11.2019
HRIS Specialist
ABQ Sohar International, Edu. Group
08.2009 - 06.2021
Human Resources Specialist
MKM Commercial Holdings LLC
11.2006 - 06.2009
Bachelor's degree - Commerce - Management
University of Allahabad
Bachelor's degree - Ed, Commerce & Economics
Allahabad Agricultural Institute - Deemed University