Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kevin Dugan

Hilliard,OH

Summary

Results-driven professional with proven managerial experience, exceptional communication skills, and a strong background in customer service and technology. Quick to learn and adapt to new systems and technologies, with academic foundation in finance.

Overview

12
12
years of professional experience

Work History

Assistant Manager/Store Lead

Men's Warehouse
10.2022 - 07.2025

● Using sales knowledge and skills to build and extend sales with customers.

● Manage the Tuxedo/Rental side of the business to hit goals and establish a standard of excellence.

● Manage store of employees, creating schedules, balancing the schedule, keeping everyone on the same page to hit weekly/monthly sales goals.

Sales Representative

SmartFinancial
12.2020 - 09.2022

● Maintain Relationships with new and existing clients using SmartFinancial Marketing (i.e. Allstate, State Farm, Farmers).

● Present SmartFinancial services to new and existing agency owners to generate new clients.

● Consistently met sales goals from month to month.

District Account Manager

Keurig Dr Pepper, Inc.
10.2018 - 12.2020

● Manage current accounts with the company, as well as create new accounts and relationships in the area.

● Work with large conglomerates and created new shelf space for products (i.e. Kroger, Wal-Mart, Meijer, Costco).

● Consistently hit sales goals with new products we have acquired.

Shift Manager & Bartender

Ruby Tuesday
03.2017 - 10.2018

● Managed employees, created work schedules and approved time cards to ensure labor time was not exceeded.

● Dealt with customer service issues in store and found solutions to ensure the customer would return.

● Bartender on shifts I did not manage. Built rapport with regular customers and consistently hit sales goals for new and incentivized items.

Sort Manager

UPS
01.2014 - 03.2017

● Managed a loading dock of 15 employees.

● Ran production numbers after each day and created a quota to hit for the following day.

Education

Columbus State Community College & The Ohio State University

Skills

  • Customer service
  • Team leadership
  • Decision-making
  • Problem-solving
  • Time management
  • Customer relations
  • Staff supervision
  • Conflict resolution
  • Operations management
  • Sales strategies
  • Strategic planning
  • Budgeting and finance
  • Multitasking and organization
  • Strategic thinking

Timeline

Assistant Manager/Store Lead

Men's Warehouse
10.2022 - 07.2025

Sales Representative

SmartFinancial
12.2020 - 09.2022

District Account Manager

Keurig Dr Pepper, Inc.
10.2018 - 12.2020

Shift Manager & Bartender

Ruby Tuesday
03.2017 - 10.2018

Sort Manager

UPS
01.2014 - 03.2017

Columbus State Community College & The Ohio State University