Kevin H. Duncan

Dedicated and focused IT Project Management Specialist with over 24 years of experience excelling at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals. Flexible, detail- oriented and adaptive team player with expertise in equipment operation, staff training and development, customer service and process improvements. A dependable and diplomatic self-starter seeking to leverage background into a management of information technology role.

• Management of a project to transition from localized Certificate Authority to a cloud-based Certificate Authority
• Contributed to the development of a National Cyber Security Strategy for the Government of Jamaica (Cyber Security Strategy team member)
• Establishment of a results-based monitoring and evaluation system for the management of the psychosocial intervention control and facilities management for the Ministry of Health, Social and Community Development and Gender Affairs, St Kitts and Nevis
• MIS upgrade for the Ministry of Health, Social and Community Development and Gender Affairs, St Kitts and Nevis
• Design of system architecture for Management Information Systems to support Technical Vocational Education and Training (TVET) initiatives in four African countries
• Managed a project to implement a 504-endpoint ICT infrastructure (voice and data), redundant electrical power supply, Audio-Visual Systems for a complex of 9 buildings
• Developed the information systems strategy and managed project to design and implement a robust, scalable and secure IP-based physical security incident management (PSIM) system to assist with mitigation and forensic efforts related to security breaches at the University of the West Indies

• 2019 Subject Matter Expert: Item writing for the Certified Information Systems Security Professional (CISSP) computerized adaptive test offered by the International Information Systems Security Certification Consortium (ISC2)
• 2014 Paper: “A Secure Knowledge Resource Management Theory for IT/IS Outsourcing: The Service Provider Perspective.” Published in the International Journal of Human Capital and Information Technology Professionals
• 2008 Paper: “Information Security Policy Development for Caribbean Financial Institutions” presented at the 2008 International Conference on Information Resources Management, Ontario, Canada. Published in the Association for Information Systems Electronic Library (AISeL)
• 2006 Paper: “A Framework for incorporating Security Requirements in Systems Development” presented at the 2006 Caribbean Conference on Information Systems, Kingston, Jamaica
• 2006 Presentation: “The Benefits and Risks of e-Banking to end-users” presented at the City of Kingston Credit Union Annual Public Forum, Kingston, Jamaica.
  

• 2017 - Certified Scrum Master (CSM)
• 2015 - Present PMI-Certified Project Management Professional (PMP)
• 2014 - Present Information Technology Infrastructure Library (ITIL) Foundations
• 2012 - Present Certified Information Systems Security Professional (CISSP)

• Consultancy Services for the design of a Technical Vocational Education and Training Management Information System (TVET-MIS) in four South African Development Community (SADC) beneficiary countries covered by UNESCO’s TVET Strategy namely: Democratic Republic of the Congo (DRC), Botswana, Malawi and Zambia.
  Information Technology Expert
  - Conducted SWOT and Needs Analyses for the Information and Communication Technology (ICT) aspects.
  - Developed the information system architecture and designed the relational database management system for each country’s TVET-MIS
   
• Consultancy Services for the Establishment of an Institutional Framework for the Management of the Rehabilitation Center in the Ministry of Health, Social and Community Development and Gender Affairs, Government of St. Kitts & Nevis:
  Information Systems Consultant
  - Developed a Monitoring and Evaluation (M&Emp;E) framework for the psychosocial intervention control and facilities management, in an effort to measure efficacy of the rehabilitation process of youth offenders and assist with the overall objectives of the Ministry.
  - Developed a monitoring and evaluation framework for the budgetary monitoring and control processes throughout the life of the project, in accordance with the Government of St Kitts & Nevis’ financial regulations and procedures.
   
• Consultancy Services for the Establishment of an Institutional Framework for the Management of the Organization of Eastern Caribbean States (OECS) Rehabilitation Centres for Juveniles:        
  Information Systems Consultant
  - Designed an appropriate system to collect and analyze the data required to track and manage youth offenders in eight (8) Eastern Caribbean Countries.
  - Developed a monitoring and evaluation framework to track system efficacy.
   
• Consultancy Services for the implementation of a Data Center Infrastructure Management (DCiM) System for Digicel Ja. Ltd. tier III Data Center facility:
  Information Systems Consultant
  - Implemented a Rackwise DCiM solution to provide business analysis, asset management, capacity planning, fault impact analysis, power management and real-time monitoring.
   
• Consultancy Services for the Upgrade of the Management Information System in
  the Ministry of Health, Social and Community Development and Gender Affairs, Government of St. Kitts & Nevis:
  Information Systems Consultant
  - Designed an appropriate system to collect and analyze the data required to track and manage the progress of at-risk youth in St Kitts & Nevis.
  - Made appropriate modifications to the existing database to capture the required information.
  - Developed appropriate information assurance strategy.