Summary
Overview
Work History
Education
Skills
References
Additional Information - Volunteer Experience
Activities
Timeline
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Kevin E. Kinnear Jr.

Albany

Summary

Total Loss Adjuster at Travelers Insurance specializing in vehicle valuation and claims negotiation. Recognized with 'In-Sych' award in 2024 for outstanding service. Expertise in document verification and reserve management, delivering consistent results in high-pressure situations.

Overview

18
18
years of professional experience

Work History

Total Loss Adjuster

Travelers Insurance
01.2022 - Current
  • Review claim details including coverage, vehicle inspection photos, repair estimates, valuation reports, and vehicle location.
  • Set claim reserves and initiate the process with customers.
  • Manage document verification, including titles and power of attorney forms.
  • Coordinate vehicle pickup and ensure customer belongings are collected.
  • Negotiate body shop charges and secure vehicles at salvage yards.
  • Issue payments to lien holders and oversee customer rental vehicles.
  • Explain valuation reports and issue settlement checks upon agreement.
  • Skills Developed: Effective time management and organizational skills, High-level problem-solving and customer service techniques, Attention to detail.
  • Achievements: 'Best of Customer Experience' recognition, January 22, 2024, In Synch Award Winner, 2024.

Sales Broker

Paris – Kirwan Associates
01.2016 - 01.2022
  • Built and maintained a profitable book of business.
  • Developed networks providing warm referrals and strong relationships.
  • Offered a wide range of insurance products through multiple carriers.
  • Skills Developed: Business relationship building and value addition, Continued education on state laws and product changes, In-depth knowledge of product lines.

Sales Broker

Marshall & Sterling Insurance
01.2012 - 01.2016
  • Established a new book of business for personal and commercial lines.
  • Achieved retention and sales goals annually.
  • Skills Developed: Enhanced selling, communication, and networking skills, Improved organizational and time management skills.

Sales & Service Agent

Allstate Insurance Company
01.2009 - 01.2012
  • Sold a variety of insurance policies and assisted clients with billing, claims, and endorsements.
  • Skills Developed: Effective communication in stressful situations, Organizational skills and improved selling tactics.

Sales Agent

New York Life Insurance
01.2008 - 01.2009
  • Conducted phone calling sessions and field appointments for life insurance policies.
  • Skills Developed: Organization, problem-solving, multitasking, and communication skills.

Education

BBA - Business Administration And Management

SUNY Morrisville
Syracuse, NY
01.2007

Associate of Science - Automotive Technology

SUNY Morrisville
Syracuse, NY
01.2005

Skills

  • Vehicle valuation
  • Claims negotiation
  • Document verification
  • Reserve management
  • Technical inspections
  • Customer relationship management

References

  • Michael Adalian, Travelers Total Loss Manager, 518-454-4570
  • Jim Carman, Prior Total Loss Manager, 518-454-4569

Additional Information - Volunteer Experience

Habitat for Humanity Volunteer

Activities

  • NCJAA Wrestling All-American, 05/01/05
  • NYS Collegiate All-State, 04/01/04 - 05/01/05

Timeline

Total Loss Adjuster

Travelers Insurance
01.2022 - Current

Sales Broker

Paris – Kirwan Associates
01.2016 - 01.2022

Sales Broker

Marshall & Sterling Insurance
01.2012 - 01.2016

Sales & Service Agent

Allstate Insurance Company
01.2009 - 01.2012

Sales Agent

New York Life Insurance
01.2008 - 01.2009

BBA - Business Administration And Management

SUNY Morrisville

Associate of Science - Automotive Technology

SUNY Morrisville

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