Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
14
14
years of professional experience
Work History
Manager
Foot Locker
10.2019 - Current
Oversaw daily operations, ensuring optimal merchandising and inventory management practices.
Trained and mentored staff, fostering a collaborative team environment focused on sales goals.
Implemented process improvements to enhance customer service experiences and operational efficiency.
Analyzed sales data to identify trends, informing strategic decisions for product assortment.
Managed scheduling and payroll, ensuring compliance with labor regulations and budget constraints.
Collaborated with marketing teams to execute promotional campaigns that increased foot traffic.
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Sales Associate
Foot Locker
11.2012 - Current
Enhanced customer experience through personalized service and product recommendations.
Collaborated with team members to achieve sales targets and maintain store standards.
Resolved customer inquiries and complaints efficiently, promoting brand loyalty and satisfaction.
Full Time Stock Associate
Hugo Boss
08.2015 - 01.2018
Managed stock organization to enhance inventory accuracy and accessibility.
Assisted in receiving and processing merchandise shipments efficiently.
Trained new associates on best practices for stock handling and inventory management.
Conducted regular audits of stock levels, ensuring timely replenishment of merchandise.
Led initiatives to streamline stocking procedures, reducing time spent on restocking tasks.
Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
Work Study Student
IT Help Desk Medgar Evers College
08.2011 - 05.2012
Assisted in daily administrative tasks to support operational efficiency.
Managed scheduling and coordination of work-study assignments for students.
Facilitated communication between faculty and student workers to streamline workflow.
Provided mentorship to peers, fostering a collaborative learning environment.
Contributed to a positive work environment by maintaining strong relationships with peers, supervisors, and students.
Utilized strong time management skills to balance multiple responsibilities effectively while maintaining high-quality results.