Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kevin Emens

Howell,MI

Summary

Personable Commercial Sales Manager with 43 years of Food Service experience. Proficient in maintaining long-term relationships with various customers and double-checking for key performance indicators of satisfaction. Committed to accurate market monitoring and accurate reporting to track sales, lost business and Corporate goals. Focused daily on team skills development.

Overview

12
12
years of professional experience

Work History

Commercial Sales Manager

Gordon Food Service
01.2022 - Current
  • Engaged CRM and SAP sales systems that allowed for improved monitoring of leads, conversions, and overall performance metrics.
  • Supported 9 Sales professionals in day to day activity as well as professional development plans.
  • Focused weekly Sales Call Plans on growth in penetration and prospecting efforts.
  • Created and maintained Prime Vendor Agreements involving Credit and Profit Management teams.
  • Achieved Team of the Year award in first year as Market Manager

Healthcare Account Representative (HAR)

Gordon Food Service
03.2018 - 01.2022
  • Consulted with client leadership to supply accurate product and service information.
  • Negotiated contracts, terms of service and product mix to achieve agreement compliance.
  • Developed presentations showcasing product/service offerings tailored specifically to individual client needs, driving interest in our services.
  • Conducted regular business reviews involving GFS support members and leadership to identify opportunities for growth and client satisfaction improvement.
  • Grew territory to $26million

NonCommercial Customer Development Specialist

Gordon Food Service
03.2014 - 03.2018
  • Provided insightful feedback to customer management teams regarding compliance, contributing to the development of tailored improvements in existing products/services.
  • Tracked performance metrics for evaluating customer effectiveness, driving continuous improvement initiatives within their organization.
  • Influenced customers to grow sales, improve service and identify customer service and logistics efficiencies by utilizing new techniques, tools and information systems. (CRM, NRC and Evolution of Healthcare/Data Driven Decisions)
  • Managed a diverse portfolio of clients, tailoring communication styles to suit individual needs and preferences.

Education Specialist

Michaels And Associates
03.2012 - 02.2014
  • Performed regular Sales Calls with predetermined objectives focused on all levels of educational facilities
  • Implemented menu assessment and evaluation processes, aiding program success.
  • Developed dietary demonstration events and other activities designed to increase and improve procurement outcomes.
  • Performed live product demonstrations in front of students and educational leadership to gain buy in on product lines
  • Assisted in multi focused food shows (Education, Healthcare and traditional)

Education

Associate of Applied Science - Marketing

Lansing Community College
Lansing, MI

Skills

  • Business Needs Assessment
  • Appointment Scheduling
  • Sales coordination with customers
  • Developing Sales skills in direct reports
  • Creating and maintaining prime vendor agreements

Accomplishments

First Timer

Pacesetter

Brand Award x2

Gold Club

Person of the Year

Team of the Year


Job Shadow Mentor

Sales Advisory

Emerging Leaders

Timeline

Commercial Sales Manager

Gordon Food Service
01.2022 - Current

Healthcare Account Representative (HAR)

Gordon Food Service
03.2018 - 01.2022

NonCommercial Customer Development Specialist

Gordon Food Service
03.2014 - 03.2018

Education Specialist

Michaels And Associates
03.2012 - 02.2014

Associate of Applied Science - Marketing

Lansing Community College

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Kevin Emens