Kevin Encarnacion
Grand Rapids,MI
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very quick and motivated learner, with a love for problem-solving. Fluent in both English and Spanish.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
Software Developer
Edelberg & Associates
10.2021 - Current
- Refactored deprecated and undocumented Javascript Lambda functions into organized modern Typescript files
- Developed multiple Single Page Apps (SPAs) in React + NextJS using Typescript, integrating Lambda functions and Cognito for auth, for automations and dashboards for both internal and external use
- Rebuilt Edelberg Website Front and Backend utilizing React + NextJS Framework and multiple component libraries to employ modern plugins, standards, and practices
- Leveraged and integrated a Headless CMS into the deployment of Edelberg.com using WordPress
- Worked closely with mentors to develop healthy coding habits, and ensure consistency of code throughout multiple projects
- Utilized and operated within SQL databases; adding, removing, adjusting data as needed or requested, etc.
- Developed and worked with many functions using most AWS services
- Maintained relations and communications with management and primary clients, providing resolutions to development requests, bug fixes, and general communication from IT/Tech Support as needed.
Freelance
10.2018 - Current
- Utilizing resources online and in person, practiced various programming languages including; Python, TypeScript, JavaScript, HTML, SQL
- Expanded CSS knowledge
- Multiple small scale projects developed in Python & C
Frito Lay - Warehouser 1
11.2020 - 09.2021
- Analyzed workflow and demands for the day to make proper preparations to get through the day without complications
- Provided insight regarding work procedures, and how to expedite and improve work management
- Shared safety concerns with supervisors, leading to safer work conditions
- Designated tasks to peers based on need
- Picked up role quickly, and consistently exceeded role expectations
Grand Rapids Community College
08.2016 - 04.2021
- Learned best practices on web design and web app development
- Heavy focus on Object Oriented Programming
- Built, managed, and indexed databases using MySQL
- Built an online bookstore using PHP and MySQL to establish and maintain a database.
Parts Sales Manager
Autozone
11.2017 - 11.2020
- Promoted to Manager position within 2 months of hire
- Assigned to train new hires, guiding many to promotion within their first few months
- Designated tasks to employees, resolving situations with customers
- Actively utilized outside resources to find product for commercial customers
- Taught and encouraged sales practices, boosting store to #1 in the region for multiple consecutive weeks
- Managed registers and safe, note keeping numbers and ensuring no mishaps or complications were present
- Scheduled employees for the work week, working within the store budget for employee hours to avoid over/understaffing
- Made day by day decisions to adjust employee hours to maintain daily store budget
- Communicating with employees about expectations and target goals for the day
Customer Service Specialist
Booking.com
03.2019 - 10.2019
- Created and distributed a full collection of color coded and labeled notes throughout the training period for new employees, resulting in my assignment as a key member in our team for organizing and documenting events
- Problem solving for guests who called in with complex situations, noting every detail for reference on their respective file
- Managed excel spreadsheets for tracking Key Performance Indicators for members of the team
- Proposed new methods and ideas for assisting guests to the team lead
- Lead voice in team meetings, refining practices used by employees
- Through proper documentation, saved the company thousands of dollars in reparations for mistakes made by other employees
- De-escalated tense situations to find workable solutions for both guests and hotels
- Worked directly with customers and guests in intense emotional states to assist in relocation
- Engaged in work reviews and meetings to determine new practices and strategies to adopt moving forward
Education
Associates of Applied Arts & Sciences - Web Development/Graphic Design
Grand Rapids Community College
Grand Rapids 01.2016 - 01.2020
Skills
Self-MotivatedExcellent Code DocumentationMobile optimization codingUI/UX focused design philosophy
Adobe Creative Software
GitHubProgramming
HTML/CSSPythonWordPressMySQLLambdaTypescript/JSReactVueAWS ServicesNodejsRESTSoftware Development
Timeline
Software Developer
Edelberg & Associates
10.2021 - Current
Frito Lay - Warehouser 1
11.2020 - 09.2021
Customer Service Specialist
Booking.com
03.2019 - 10.2019
Freelance
10.2018 - Current
Parts Sales Manager
Autozone
11.2017 - 11.2020
Grand Rapids Community College
08.2016 - 04.2021
Associates of Applied Arts & Sciences - Web Development/Graphic Design
Grand Rapids Community College
01.2016 - 01.2020