Summary
Overview
Work History
Education
Skills
Timeline
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Kevin Encarnacion

Kevin Encarnacion

Grand Rapids,MI

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Very quick and motivated learner, with a love for problem-solving. Fluent in both English and Spanish.

Overview

7
7
years of professional experience
4
4
years of post-secondary education

Work History

Software Developer

Edelberg & Associates
10.2021 - Current
  • Refactored deprecated and undocumented Javascript Lambda functions into organized modern Typescript files
  • Developed multiple Single Page Apps (SPAs) in React + NextJS using Typescript, integrating Lambda functions and Cognito for auth, for automations and dashboards for both internal and external use
  • Rebuilt Edelberg Website Front and Backend utilizing React + NextJS Framework and multiple component libraries to employ modern plugins, standards, and practices
  • Leveraged and integrated a Headless CMS into the deployment of Edelberg.com using WordPress
  • Worked closely with mentors to develop healthy coding habits, and ensure consistency of code throughout multiple projects
  • Utilized and operated within SQL databases; adding, removing, adjusting data as needed or requested, etc.
  • Developed and worked with many functions using most AWS services
  • Maintained relations and communications with management and primary clients, providing resolutions to development requests, bug fixes, and general communication from IT/Tech Support as needed.

Freelance

10.2018 - Current
  • Utilizing resources online and in person, practiced various programming languages including; Python, TypeScript, JavaScript, HTML, SQL
  • Expanded CSS knowledge
  • Multiple small scale projects developed in Python & C

Frito Lay - Warehouser 1
11.2020 - 09.2021
  • Analyzed workflow and demands for the day to make proper preparations to get through the day without complications
  • Provided insight regarding work procedures, and how to expedite and improve work management
  • Shared safety concerns with supervisors, leading to safer work conditions
  • Designated tasks to peers based on need
  • Picked up role quickly, and consistently exceeded role expectations

Grand Rapids Community College
08.2016 - 04.2021
  • Learned best practices on web design and web app development
  • Heavy focus on Object Oriented Programming
  • Built, managed, and indexed databases using MySQL
  • Built an online bookstore using PHP and MySQL to establish and maintain a database.

Parts Sales Manager

Autozone
11.2017 - 11.2020
  • Promoted to Manager position within 2 months of hire
  • Assigned to train new hires, guiding many to promotion within their first few months
  • Designated tasks to employees, resolving situations with customers
  • Actively utilized outside resources to find product for commercial customers
  • Taught and encouraged sales practices, boosting store to #1 in the region for multiple consecutive weeks
  • Managed registers and safe, note keeping numbers and ensuring no mishaps or complications were present
  • Scheduled employees for the work week, working within the store budget for employee hours to avoid over/understaffing
  • Made day by day decisions to adjust employee hours to maintain daily store budget
  • Communicating with employees about expectations and target goals for the day

Customer Service Specialist

Booking.com
03.2019 - 10.2019
  • Created and distributed a full collection of color coded and labeled notes throughout the training period for new employees, resulting in my assignment as a key member in our team for organizing and documenting events
  • Problem solving for guests who called in with complex situations, noting every detail for reference on their respective file
  • Managed excel spreadsheets for tracking Key Performance Indicators for members of the team
  • Proposed new methods and ideas for assisting guests to the team lead
  • Lead voice in team meetings, refining practices used by employees
  • Through proper documentation, saved the company thousands of dollars in reparations for mistakes made by other employees
  • De-escalated tense situations to find workable solutions for both guests and hotels
  • Worked directly with customers and guests in intense emotional states to assist in relocation
  • Engaged in work reviews and meetings to determine new practices and strategies to adopt moving forward

Education

Associates of Applied Arts & Sciences - Web Development/Graphic Design

Grand Rapids Community College
Grand Rapids
01.2016 - 01.2020

Skills

Self-Motivatedundefined

Timeline

Software Developer

Edelberg & Associates
10.2021 - Current

Frito Lay - Warehouser 1
11.2020 - 09.2021

Customer Service Specialist

Booking.com
03.2019 - 10.2019

Freelance

10.2018 - Current

Parts Sales Manager

Autozone
11.2017 - 11.2020

Grand Rapids Community College
08.2016 - 04.2021

Associates of Applied Arts & Sciences - Web Development/Graphic Design

Grand Rapids Community College
01.2016 - 01.2020

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Kevin Encarnacion