Kevin Eng

• Conduct assessments of the client's health condition and develop personalized care plans
• Administer medications and provide medical treatments as prescribed
• Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
• Recorded patients' pulse, blood pressure and respirations (TPRs) to assess and document important health information.
• Help with housekeeping tasks, such as cleaning and laundry.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Assisted with daily living activities, running errands, and household chores.
• Cooked meals and assisted patients with eating tasks to support healthy nutrition.
• Provided compassionate and patient-focused care to cultivate well-being.
• Scheduled daily and weekly care hours for client caseload.
• Monitored clients' overall health and well-being and noted significant changes.

• Engaging and assisting customers for a positive shopping experience
• Coordinating and ensuring prompt pick up for customer satisfaction.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Helped customers locate products and checked store system for merchandise at other sites.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Stocked merchandise, clearly labeling items, and arranging according to size or color.
• Answered customer questions about products and services, helped locate merchandise, and promoted key items.
• Managed efficient cash register operations.

• Researched and analyzed industry trends to inform search marketing strategies.
• Used PowerPoint to present various software findings.
• Created and presented pitch materials, proposals and presentations.
• Created social media content with innovative brand messaging to support new product launches.
• Developed digital marketing strategies by creating and implementing plans to reach and engage target audiences.
• Optimized company websites to improve engine ranking, user experiences and conversion rates.
• Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
• Conducted market research by analyzing industry trends, consumer demographics and competitor activities to inform marketing strategy.
• Evaluated market trends to stay current on consumer and competitor changes.
• Managed administrative logistics of events planning, event booking, and event promotions.
• Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
• Documented effective and replicable methods for extracting data and organizing data sources.

• Facilitated efficient delivery and setup of packages, ensuring customer satisfaction
• Proactively engaged with customers, distributing pamphlets and information about the company, contributing to a 15% increase in community awareness
• Tracked social media trends and adapted to attract target follower demographic.
• Elevated community engagement through strategic use of social media platforms such as Twitter and Facebook, resulting in a 30% boost in online presence and positive feedback.
• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Conducted market research and analysis to identify consumer trends and preferences.

• Collaborated with other interns to participate in activities with children
• Monitored and observed child progress, interactions and behavior and reported findings to parents.
• Resolved conflicts and administered corrective action to foster positive experience for children and staff.
• Observed and assessed classroom activities to verify conformity with quality standards.
• Implemented school policies, procedures, and systems to promote safe and healthy environment in compliance with state standards.