Organized and dependable candidate successful at managing multiple priorities with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
20
20
years of professional experience
Work History
Pharmaceutical Delivery Driver
Alto Pharmacy
San Bruno, CA
11.2019 - Current
Completed on-time deliveries by choosing best and most efficient routes.
Completed rush deliveries on tight timetables to satisfy customer needs.
Operated vehicle safely in highly congested areas with no traffic violations.
Delivered packages to customer doorsteps and business offices.
Communicated customer complaints, requests and feedback to company management for swift resolution.
Loaded truck and properly secured items to prevent damage for deliveries.
Contacted customers prior to delivery to confirm and coordinate delivery times.
Managed over 50 Customer calls per day.
Transportation Driver
Transportation Brokerage Specialists
San Bruno, CA
04.2018 - 03.2020
Coordinated efficient routes to avoid delays and optimize schedules.
Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Upheld high standards of professionalism and discretion when working with high-value clients.
Generated consistent referrals and repeat business by providing friendly and fast service.
Updated personal logs and business tracking documents accurately and according to schedule requirements.
Obtained customer signatures to complete and process paperwork.
Increased customer retention by 25%
Maintenance Technician
State Of California
Folsom, CA
11.2009 - 04.2018
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Troubleshot equipment breakdowns and performed preventive maintenance.
Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Partnered with facility management to successfully complete projects within anticipated deadlines.
Contractor
Alliance Monitoring
Berkeley, CA
09.2000 - 01.2008
Hired and oversaw subcontractors to meet project needs.
Implemented changes requested by designers, owners or inspectors to conform to specifications or updated demands.
Kept site work safe and in line with budget, schedule and applicable building codes.
Supervised labor, materials and equipment for large commercial projects with budgets in excess of $250,000.
Maintained optimal cost controls by making affordable supplier purchases and negotiating lower prices.
Collected, arranged and input information into database system.
Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
Improved operations and boosted profits by streamlining procedures, controlling waste and bringing in new clients.