KEVIN EVANS
Phoenix,AZ
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level SPD Tech position. Ready to help team achieve company goals. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Senior SPD Tech
HonorHealth Thompson Peak
04.2023 - 03.2024
- Actively contributed ideas during strategy sessions that resulted in increased member engagement.
- Cannibalize incomplete sets to make as many complete sets as possible
- Was the lead on the committee to improve work flows and decrease costs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
SPD Senior Tech
St. Joseph's Hospital Health Center
04.2007 - 02.2023
- Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment
- Optimized machinery and obtained consistent, accurate results through proper equipment calibration
- Maintain and sent reports detailing instruments sets that are missing key parts
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve
- Above and beyond customer service by helping/finding sets/supplies
- Emailing/contacting departments regarding issues with sets
- Helping find and implementing solutions
- Furthered skills by actively taking part in employee trainings and taking classes in subjects to improve
- SPD skills.
Kitchen Manager
Seafood Central/Pasta Bene
02.2000 - 05.2002
- Motivated staff to perform at peak efficiency and quality
- Oversaw food preparation and monitored safety protocols
- Scheduled and received food and beverage deliveries, adhering to food cost and budget
- Inspected kitchens to observe food preparation quality and service, food appearance and cleanliness of production and service areas
- Wiped down counters using sanitizing spray to prevent cross-contamination among food items
- Purchased food and cultivated strong vendor relationships
- Resolved challenging customer complaints to full satisfaction, promoting brand loyalty and maximizing repeat business.
Education
Certified Registered Central Service Technician -
HSPA
01.2006
High School Diploma -
Greenway High School
Phoenix, AZ05.2002
Skills
- Relationship development
- Commutation skills
- Operational improvement
- Team management
- Friendly, Positive Attitude
- Problem-Solving
- Inventory Management
- Decision-Making
- Emergency Response
- Customer and Service-Oriented
- Organizational Skills
Certification
CRCST
Careerobjective
SPD Senior Tech, St. Joseph's Hospital Health Center, Phoenix, AZ
Contact - Summary
As a Senior SPD Tech with 16 years of experience I have sought to maintain my skills and improve of them. Helped cerate and maintain lines of commutations between OR staff and SPD. High level of autonomy Problem resolution Process improvement
History and reading.
I enjoy learning about the past and how others over came challenges and using the same processes in my professional and day to day life.
Timeline
Senior SPD Tech
HonorHealth Thompson Peak
04.2023 - 03.2024
SPD Senior Tech
St. Joseph's Hospital Health Center
04.2007 - 02.2023
Kitchen Manager
Seafood Central/Pasta Bene
02.2000 - 05.2002
Certified Registered Central Service Technician -
HSPA
High School Diploma -
Greenway High School
CRCST
Similar Profiles
Amanda BellAmanda Bell
Emergency Department RN at HonorHealth Thompson Peak Medical CenterEmergency Department RN at HonorHealth Thompson Peak Medical Center
Alana Tao PT, DPT, GCSAlana Tao PT, DPT, GCS
Physical Therapist at HonorHealth Thompson Peak Medical CenterPhysical Therapist at HonorHealth Thompson Peak Medical Center
Coty BrownCoty Brown
Licensed Nursing Assistant at Honorhealth Thompson PeakLicensed Nursing Assistant at Honorhealth Thompson Peak