Sports, Working out, Learning,
- Martial Arts
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Camping
- Running
Kevin Fagan
Mount Pleasant
Summary
Adaptable team player with a versatile background in the service industry. Strong cash handling and inventory management skills enhance operational efficiency while maintaining high standards of customer service.
Overview
3
3
years of professional experience
Work History
Server
Wood Haven Pizza
10.2025 - 12.2025
- Provided exceptional customer service to enhance dining experience.
- Collaborated with kitchen staff to ensure timely food delivery.
- Processed customer orders accurately using point-of-sale system.
- Maintained cleanliness and organization of dining area and utensils.
- Handled customer inquiries and resolved issues efficiently.
- Adapted quickly to high-pressure situations during peak hours.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Sales Associate
Dicks Sporing Goods
07.2025 - 10.2025
- Assisted customers in product selection to enhance shopping experience.
- Maintained knowledge of current promotions and sales to inform customer decisions.
- Operated point-of-sale system for accurate transaction processing.
- Collaborated with team members to ensure store presentation met company standards.
- Handled inventory management tasks, including restocking shelves and organizing displays.
- Responded to customer inquiries promptly, ensuring satisfaction and retention.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Server Assistant
P.F. Changs
04.2023 - 09.2023
- Assisted servers in delivering food and beverages to ensure timely service.
- Maintained cleanliness of dining area, ensuring a welcoming environment for guests.
- Collaborated with kitchen staff to expedite order fulfillment during peak hours.
- Supported inventory management by restocking supplies and monitoring stock levels.
- Assisted in setting up and breaking down dining areas for special events or busy shifts.
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
- Delivered customer orders promptly and with attention to accuracy and satisfaction.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Refilled drinks and condiments and restocked serving areas to minimize delays.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Maintained clean, safe and organized work environment to safeguard servers and patrons.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
- Assisted with dining room set up prior to and after service period.
Crew Member
Tropical Smoothie
08.2022 - 03.2023
- Prepared and blended smoothies to meet customer specifications.
- Operated kitchen equipment safely and efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Provided exceptional customer service by addressing inquiries and concerns.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Education
No Degree - Cyber Security
USC Sumter
Sumter05-2028
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Team collaboration
- Sales expertise
- Sales techniques
- Supply restocking
- Relationship management
- Inventory management
Interests
Timeline
Server
Wood Haven Pizza
10.2025 - 12.2025
Sales Associate
Dicks Sporing Goods
07.2025 - 10.2025
Server Assistant
P.F. Changs
04.2023 - 09.2023
Crew Member
Tropical Smoothie
08.2022 - 03.2023
No Degree - Cyber Security
USC Sumter