Kevin Farah
Tampa,FL
Summary
I am a proactive and customer-focused sales associate with a proven track record of exceeding sales targets. I possesses exceptional communication skills, product knowledge, and a passion for delivering outstanding customer service. Skilled in building rapport, identifying customer needs, and recommending suitable products to drive sales. Adept at handling transactions, maintaining a tidy store environment, and resolving customer inquiries with professionalism and efficiency. I thrive in a fast-paced retail setting and contributes positively to team success.
Overview
4
4
years of professional experience
Work History
Restaurant Waiter
Acropolis Greek Taverna
03.2022 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Utilized time management skills to prioritize tasks effectively during busy shifts, ensuring prompt attention to all guests'' needs.
Kitchen Manager
Tampa Pizza Company.
02.2022 - 08.2023
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inspected stock to identify shortages, replenish supply and maintain consistent inventory.
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
- Evaluated employee performance regularly, addressing any skill gaps or growth opportunities through ongoing training initiatives.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
Translator
Sadi Group And Co
11.2019 - 08.2022
- Translated documents in 6 languages.
- Enhanced client satisfaction by delivering accurate and timely translations for various industries.
- Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
- Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality
- Established long-term relationships with clients through consistent delivery of top-quality translation services tailored to their needs.
- Participated in localization projects to adapt content for specific regional markets, resulting in increased revenue from international clients.
Kitchen Manager
Henderson's Company
02.2022 - 11.2022
- Developed unique events and special promotions to drive sales.
- Evaluated the effectiveness of various marketing channels, reallocating budget resources accordingly to maximize ROI on promotional efforts.
- Mentored junior team members, providing guidance and support to foster professional growth and career advancement within the company.
- Analyzed competitors'' strengths and weaknesses to optimize our own positioning in the marketplace strategically.
- Designed customized solutions for clients based on their specific needs, leading to increased client retention rates and repeat business opportunities.
- Managed a diverse portfolio of clients, maintaining strong relationships and ensuring high levels of customer satisfaction.
Assistant Manager
Melina Olive Oil Company
02.2022 - 05.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
Sales Associate
Bershka
04.2020 - 05.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Sales Associate
Zara
03.2020 - 01.2021
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
High School Diploma -
Ghazir
Lebanon06.2021
Skills
I excel in customer service, communication, and product knowledge With a keen ability to understand customer needs, I effectively recommend products and close sales I'm skilled in handling transactions, maintaining displays, and resolving customer inquiries My proactive approach and positive attitude contribute to a dynamic sales environment
Languages
Arabic
Native or Bilingual
English
Professional Working
French
Native or Bilingual
German
Full Professional
Korean
Professional Working
Spanish
Professional Working
Timeline
Restaurant Waiter
Acropolis Greek Taverna
03.2022 - Current
Kitchen Manager
Tampa Pizza Company.
02.2022 - 08.2023
Kitchen Manager
Henderson's Company
02.2022 - 11.2022
Assistant Manager
Melina Olive Oil Company
02.2022 - 05.2022
Sales Associate
Bershka
04.2020 - 05.2021
Sales Associate
Zara
03.2020 - 01.2021
Translator
Sadi Group And Co
11.2019 - 08.2022
High School Diploma -
Ghazir
Similar Profiles
David StaffordDavid Stafford
General Manager at Acropolis Greek TavernaGeneral Manager at Acropolis Greek Taverna
Timothy AbbottTimothy Abbott
Line Cook at Acropolis Greek TavernaLine Cook at Acropolis Greek Taverna
Maya GanserMaya Ganser
Server/Waitress at Nisi Greek TavernaServer/Waitress at Nisi Greek Taverna