KEVIN FELEO

• Trained clients during strength training, cardio vascular exercise, and stretching.
• Designed specific workout systems for individual clients based on performance ability.
• Monitored proper execution and form of clients and adjusted positions to improve results and safety.
• Educated customers on preventive care, nutrition, fitness, stress management, and ergonomics.
• Promoted safe and interactive environment for club clients and members.
• Demonstrated proper technique for exercises to avoid injuries.
• Developed customized fitness plans for wide range of clients to expand services.
• Grew customer base through word-of-mouth referrals based on customer satisfaction and results.

• Wrote sales slips and sales contracts.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices.
• Contributed to team success by exceeding store goals every month.
• Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
• Built long-term customer relationships and advised customers on purchases and promotions.
• Ensuring all are well prepared and clean everyday for customers.
• Exceeding personal goals every month.
• Named number one sales person in the district nine months in a row.
• Contacted customer to follow up on purchases, suggest new merchandise and inform them about promotions and upcoming events.

• Started as a part time, holiday hire.
• Became a Senior Game Adviser after a few months.
• Completed all cleaning, stocking and organizing tasks in assigned sales area.
• Built relationships with customers to increase likelihood of repeat business.
• Greeted customers in a timely fashion while quickly determining their needs.
• Prioritized helping customers while completing other routine tasks in store made for employees.
• Set goals for everyday and every month.
• Trusted key holder, responsible for cash, safe, and inventories in store.

Hired as a Game Adviser. Worked with fixing games for customers, delivering food to tables, and making sure all stations are running smoothly. Promoted to team 2 trainer after 6 months. Worked all stations including, Game room, Kitchen, merchandise, and cash registers. Trained newly hired members, and was a trusted key holder.