Kevin F. Gonzalez
San Jose,CA
Summary
A diversified and rewarding position that will use my experience and skills to the fullest while offering opportunities for professional growth.
Overview
10
10
years of professional experience
Work History
Self Employed
Car Sales
New York, NY
05.2022 - Current
- Licensing and legal requirements, ensure the necessary licenses and permits to operate in the area.
- Familiarize myself with local regulations and regulations from auctions and their protection laws.
- Establish a business structure such as LLC, taking into account of taxes, record-keeping obligations, consulting with business attorneys or accountants is very advisable.
- Building a Network, development of a strong network within the automotive industry, connect with different automotive mechanics and other sellers in the area, body shops and stores related to cars, providers of inspection and dealing with DMV registrations and insurance companies.
- Determine my Niche. Considering segments of the market to differentiate myself. This includes specific cars for customers, from electric cars to luxury cars or customized cars.
- Stay informed with the current market and latest trends while maintaining a good reputation with customers, offering excellent customer service and always being on time with sales and repairs of the cars on hand.
New/Used Car Sales Professional
Sames Ford
Harlingen, TX
11.2021 - 04.2026
- Consistently met and exceeded monthly sales targets through strong customer relationship management and product knowledge
- Guided customers through the full sales cycle, from initial consultation to closing and post-sale follow-up
- Developed and maintained business-to-business (B2B) relationships to generate repeat and referral sales
- Created and managed engaging social media video content to promote inventory and increase lead generation
- Utilized digital platforms and CRM tools to track leads, follow up with prospects, and improve conversion rates
- Delivered exceptional customer service, contributing to positive reviews and customer satisfaction and phone calls everyday
- Collaborated with team members and management to implement strategies that improved overall dealership performance
CFPB Financial Customer Service
Consumer Financial Protection Bureau
Harlingen, TX
08.2023 - 10.2024
- Understanding of consumer financial protection laws and regulations and Consumer Protection Act.
- Handled customer inquiries and resolved issues in a timely and efficient manner, as well as, providing accurate and detailed information regarding financial products and services.
- Ability to collaborate with internal teams and other departments.
- Efficiently managing time to handle multiple customer inquiries and tasks simultaneously.
- Willingness to stay updated on changes in financial regulations and industry best practices.
- Focused on pursuing additional certifications or training programs related to consumer financial protection.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
Real Estate Salesperson
Real Estate KW Legendary
Franklin Square, NY
05.2022 - 07.2024
- Extensive experience in residential and commercial real estate transactions, including sales, leasing, and property management.
- Proven track record of success in achieving sales targets and exceeding client expectations.
- Obtaining knowledge of local real estate market trends, property valuation, and investment analysis.
- Strong interpersonal and communication skills, with the ability to effectively work with diverse clients and negotiate favorable deals.
- Proficient in utilizing real estate software and technology for market research, property listings, and transaction management.
- Detail-oriented and organized, with exceptional problem-solving and decision-making abilities.
Personal Service Representative II
TD Bank
Franklin Square, NY
10.2019 - 05.2022
- Prepare to be a bank’s important solving problems and giving solutions when customers encounter issues with their everyday banking.
- While maintaining a friendly rapport with customers, personal bankers also must concentrate and be.
- Accurate while counting money, verifying signatures and numbers and ensuring that all bank records are correct.
- Completing the procedures to full satisfied conversations and customer’s needs for opening personal and business savings and checking accounts, credit cards, home equities, personal loans as well as safe deposit boxes.
- Stay current on rates for bonds, certificates of deposit, mortgages, lines of credit and foreign currency as well as investments. Personal bankers also must know when to defer financial questions to a superior rather than risk giving out inaccurate information to customers.
- Adopt the role of public ambassador by promoting the bank’s products and services, such as special mortgage rates or lines of credit. Some personal bankers join their community’s chamber of commerce or business associations to forge new business relationships.
Teller II
Nassau Financial Credit Union
Westbury/ Garden city, NY
01.2019 - 10.2019
- Prepare to be a bank’s important “public face” when customers make deposits and withdrawals.
- Understand the procedures for preparing cashier’s checks and traveler’s checks; opening savings accounts; purchasing bonds; and accepting utility bill payments.
- Count, arrange and verify money for myriad purposes, including teller drawers and the bank’s vault.
- Perform administrative tasks, which may include typing, filing and maintaining customer records; verifying armored car deposits; and drafting employee work schedules.
- Reconcile teller drawers at the end of a shift or the end of the day, using a calculator, computer or other method mandated by the bank.
Ryan White Early Intervention Specialist
Circulo de la Hispanidad
Long Beach, NY
06.2018 - 03.2019
- Distribute HIV and STD Information/Safe Sex Kits
- Schedule follow- appoints for appointments for clients and arrange clients counseling appointments
- Conduct targeted outreach with target demographics, as well as in targeted geographical service areas
- Recruit persons for HIV/STI/VH testing
- Write up weekly, monthly and quarterly results for state and federal organizations.
- Facilitate Seminars and Trainings
- Escort and accompany client to appointments
- Coordinate Health Fairs and Community Awareness Events
- Represent agency in the community and in the media (radio interviews)
- Refer and link clients to services including; Medical & dental services, Housing, transportation, Health insurance, Mental Health, drug & alcohol treatment, food pantry
- Schedule follow- appoints for appointments for clients
Sales representative
Cutco
Baldwin, NY
07.2018 - 01.2019
- Door to door sales
- Outbound calling
- Offering products and services of the company
Sales Associate
Best Buy
Valley Stream, NY
07.2017 - 06.2018
- Educate and inform costumers of products we sell
- Cross sell products
- Sell Best Buy Credit card and promote current offers
- Help customer’s trouble shoot problems they might have with Products.
- Handle cash
- Open and closing the store.
Server / Bar Tender
River House Grill
Freeport, NY
02.2016 - 07.2016
- Responsible for customer and their needs.
- Right hand of manager, responsible for money of the restaurant and bills.
- Making drinks and talking deep conversations with costumers.
Education
Associate of Science - Business and administration
Nassau Community College
Garden City, NY03-2023
Regent’s diplomat equivalent - Computer Science, psychology
Centro integral José María Córdoba
Bogotá, Colombia12-2014
Skills
- Fluent in Spanish
- All Windows Format
- Microsoft office
- Keyboarding 70 wpm
- High customer service
- Real Estate Sales and Leasing, property management
- Market analysis and Research, Financial Analysis
- Marketing and advertising
- Real Estate Software and Technology and Housing
- Car Expert
- Problem-solving
- Management of a Team of Employees
- Management of schedules and Company Regulations
Accomplishments
- Achieved Excellent by completing difficult task with accuracy and efficiency.
Affiliations
Autions like Adesa, Maheim, AVC and many others.
Languages
Spanish
Native or Bilingual
Timeline
CFPB Financial Customer Service
Consumer Financial Protection Bureau
08.2023 - 10.2024
Self Employed
Car Sales
05.2022 - Current
Real Estate Salesperson
Real Estate KW Legendary
05.2022 - 07.2024
New/Used Car Sales Professional
Sames Ford
11.2021 - 04.2026
Personal Service Representative II
TD Bank
10.2019 - 05.2022
Teller II
Nassau Financial Credit Union
01.2019 - 10.2019
Sales representative
Cutco
07.2018 - 01.2019
Ryan White Early Intervention Specialist
Circulo de la Hispanidad
06.2018 - 03.2019
Sales Associate
Best Buy
07.2017 - 06.2018
Server / Bar Tender
River House Grill
02.2016 - 07.2016
Regent’s diplomat equivalent - Computer Science, psychology
Centro integral José María Córdoba
Associate of Science - Business and administration
Nassau Community College