Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Videographer
Own Business
01.2016 - Current
Operated video cameras in various environments, adjusting settings appropriately for outdoor and studio.
Use Davinci to edit footage into correct order and add effects.
Use Adobe Premier and Final Cut PRO X to edit footage into correct order and add effects.
Developed creative approaches to video production to create unique and engaging content.
Collaborated with other production team members for successful completion of projects.
Managed and directed external and freelance photographers to deliver on-location photo projects.
Collaborated with producers, identified external talent and grew network of local and global photographers for photographic initiatives.
Managed team of 30 photo editors and provided constructive feedback on projects to improve quality .
Wrote creative briefs and coached copywriters to develop compelling content.
Utilized industry-standard software to design layouts and create storyboards for visual presentations.
Monitored progress of projects, keeping on schedule and within budget.
Photographer
Own Business
01.2012 - Current
Digitally edited photos to enhance appearance.
Took photos from different angles and perspectives to capture perfect images.
Edited, toned, captioned, and uploaded photographs for publication.
Photographed high-quality images for various print and digital projects.
Planned and prepared for on-location and studio shoots.
Used Adobe Photoshop and Adobe Lightroom to crop, invert and control light and color properties of photos.
Organized shoots from planning, scheduling and styling to post-production.
Retouched skin blemishes and tattoos and removed unwanted images from objects with Skylum Luminar and DxO PhotoLab 4.
Personal Assistant
Duars Enterteiment
10.2016 - 01.2022
Oversaw personal and professional calendars and coordinated appointments for future events.
Maintained appropriate filing of personal and professional documentation.
Provided general administrative support including scheduling meetings, making travel arrangements and managing documentation.
Responded to emails and other correspondence to facilitate communication and enhance business processes.
Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
Coordinated international and domestic travel logistics including flight itineraries, hotel reservations and car services.
Experienced with productivity tools such as Slack, Zoom, Google Docs and Sheets, ClickUp and Asana.
Participated in team meetings and staff training sessions.
Restaurant Manager
Lemonade
07.2015 - 07.2016
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Led and directed team members on effective methods, operations, and procedures.
Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Motivated staff to perform at peak efficiency and quality.
Oversaw food preparation and monitored safety protocols.
Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
Costumer Service Rep
LinkActiv
02.2013 - 04.2015
Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Handled customer inquiries and suggestions courteously and professionally.
Answered constant flow of customer calls with minimal wait times.
Answered customer telephone calls promptly to avoid on-hold wait times.
Clarified customer issues and determined root cause of problems to resolve product or service complaints.
Utilized customer service software to manage interactions and track customer satisfaction.
Trained staff on operating procedures and company services.
Education
Associate of Arts - Photographic, Film, And Video Technology
Atlantic University College
Guaynabo, PR
07.2014
High School Diploma -
Doctora Wilma Chavez
Puerto Rico
05.2011
Skills
Editing Skills
Post-Production Expertise
Directing Experience
Adobe Creative Suite
Video Production
Customer Needs Assessment
Account Management
Problem Solving
Call Center Experience
Effective Communication
Technical Support
Positive Attitude
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Personal Assistant
Duars Enterteiment
10.2016 - 01.2022
Videographer
Own Business
01.2016 - Current
Restaurant Manager
Lemonade
07.2015 - 07.2016
Costumer Service Rep
LinkActiv
02.2013 - 04.2015
Photographer
Own Business
01.2012 - Current
Associate of Arts - Photographic, Film, And Video Technology