Kevin Finkbiner

Responsible for the management of Microsoft O365, Microsoft Azure and Microsoft Intune. Develop, implement, and maintain firm standards for desktop configurations, application delivery, and desktop security. Collaborates with peers, leaders and clinical stakeholders to develop, maintain, and, if necessary, execute IT business continuity plans to support Evergreen Teammates, JV partners, and patients.

• Developed and implemented a Microsoft Intune Autopilot program within the company.
• Collaborating with vendors to coordinate device enrollment and initial configuration.
• Established and introduced a standardized BYOD mobile policy for the company.
• Successfully configured and implemented endpoint patching, achieving a 90% success rate.
• Served as the primary contact for implementing Single Sign-On for Entra ID applications.
• Developed and deployed an IAM strategy using Microsoft Lifecycle Workflows and provided training to the Service Desk team.
• Led the successful transition from Windows 10 to Windows 11.

Focus is placed on supporting and enhancing the deployment of Microsoft Endpoint Manager (Intune) in a multi-client, diverse environment. Working within a small team, responsibilities include executing device management across a large enterprise environment in collaboration with the cloud engineering team. Additional duties involve contributing to the development and maintenance of mobile device standards and staying updated on emerging technologies and capabilities.

• Facilitated the transition of AV solutions from Symantec to Microsoft Defender for 40k+ Endpoints
• Provide management of 60k+ Windows Endpoints with Intune and Endpoint Configuration Manager.
• Helped with efforts of multiple tenants to tenant migrations
• Built strategic iPad management solutions to be used for Tele-health functionalities

Responsible for overall management and system administration of the enterprise Mobile Device Management (MDM – AW - Intune) environment. This position is also responsible to coordinate and support operations, system configuration, and patches for the Endpoint Management Infrastructure with tools that include Microsoft SCCM, Intune, Group Policy and VDI technologies. Provide technical expertise to create and maintain stable and efficient endpoint images and builds, Microsoft Windows endpoint configuration, management, and reporting of software and hardware.

• Designed and implemented Mobile Tele-Health Strategy
• Rolled Microsoft Teams out to four markets using Microsoft Endpoint Configuration Manager
• Worked in partnership with Security to ensure all endpoints adhere to company compliance with Local Admin privileges
• Selected and completed Emerging Leaders program
• Awarded High Flyer Award for Innovation

Daily tag-ups with executive personnel and will perform general IT maintenance tasks, resolving moderate to complex problems immediately; if needed, more complex IT issues will be coordinated with higher level support staff with the team member owning and tracking the issues through resolution. Will also recommend hardware and software solutions, including new product acquisitions and upgrades. Conduct training programs designed to educate organization’s computer users about basic and specialized applications. Will be at the front line of corporate technology implementations, learning the new technologies, preparing the executive team for use and supporting the technologies through their lifecycle.

• · Successfully migrated 500 mobile devices from AirWatch to Intune
• · Helped Coordinate the migration from Windows 7 to Windows 10
• · Worked in partnership to deploy Office 365 company wide

Provides in-depth support and leads problem-solving and implementation efforts for specific technology products or applications. Responds to inquiries and requests for assistance with organization's computer systems or PCs and resolves customer inquiries for one or more products or services. Analyzes moderate to complex issues and determines appropriate technical area or vendor to resolve problems.

• Provides Global support
• Top Performer in ticket closure
• Helped plan, execute and ensured functionality of 400 end users in facility move