Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kevin Flores

Hobbs,NM

Summary

Dynamic retail professional with a proven track record at Rigs Homestore, excelling in customer service and relationship building. Recognized for enhancing customer satisfaction and maintaining a well-organized environment. Skilled in problem-solving and inventory management, ensuring operational efficiency and a positive shopping experience. Reliable team player with a flexible schedule.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Rigs Homestore
10.2024 - 02.2025
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.

Assembly Technician

Cactus Wellhead
08.2022 - 10.2024
  • Performed assembly of products according to specifications and instructions.
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Reassembled and adjusted components to meet required specifications.
  • Improved product quality with meticulous attention to detail during assembly processes.
  • Followed specific blueprints and diagrams to assemble components and comply with industry standards.
  • Maintained open lines of communication with supervisors regarding potential issues or concerns impacting the efficiency of assembly processes.

Assistant Manager

Popeyes
03.2021 - 08.2022
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Assistant Manager

Taco Village
04.2019 - 03.2021
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Education

Ged

Aztec Highschool
Albuquerque, NM

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Time management
  • Reliability and punctuality
  • Flexible schedule
  • Relationship building
  • Professional appearance

Languages

Spanish
Professional Working
English
Full Professional

Timeline

Retail Sales Associate

Rigs Homestore
10.2024 - 02.2025

Assembly Technician

Cactus Wellhead
08.2022 - 10.2024

Assistant Manager

Popeyes
03.2021 - 08.2022

Assistant Manager

Taco Village
04.2019 - 03.2021

Ged

Aztec Highschool

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Kevin Flores