Kevin Flores Ramirez
Clifton
Summary
Accomplished Universal Banker at Blue Foundry Bank, adept in customer service and problem resolution. Enhanced client satisfaction by minimizing cash discrepancies and resolving complaints swiftly. Leveraged teamwork and attention to detail to optimize sales opportunities, demonstrating adaptability and effective communication. Proven ability to handle money accurately and efficiently in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Universal Banker
Blue Foundry Bank
Glen Rock, NJ
05.2024 - Current
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Resolved customer complaints promptly, enhancing retention through effective communication skills.
- Assisted in weekly balancing of ATMs by conducting thorough counts of cash reserves. Supported daily verification of vault contents to maintain accurate records.
- Processed deposit transactions efficiently. Assisted clients with withdrawal requests. Facilitated transfers among accounts. Executed wire transfer operations. Processed account opening procedures.
- Assisted in selling products and services as needed. Supported cross-selling initiatives effectively.
- Adapted quickly to new tasks by actively listening and following directions. Engaged with team members to support project objectives through attentive listening. Learned visually and applied knowledge effectively to assist in achieving goals.
Stop & Shop
Front End
Clifton, NJ
10.2022 - 05.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked Flexible hours across night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Passaic High School
Passaic, NJ06.2023
Skills
- Friendly, positive attitude
- Customer service
- Problem resolution
- Money handling
- Attention to detail
- Calm under pressure
- Teamwork and collaboration
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Universal Banker
Blue Foundry Bank
05.2024 - Current
Stop & Shop
Front End
10.2022 - 05.2024
High School Diploma -
Passaic High School