Kevin Forsman
Sedalia,MO
Summary
Detail-oriented Quality Control Inspector with proven skills in inspections, documentation management, and quality control procedures. Committed to ensuring product compliance and enhancing operational efficiency.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
Sweet Katie Bees
O'Fallon, Illinois
03.2024 - 03.2026
- Conducted quality inspections on pre-cooked and cooked food products, ensuring compliance with regulatory standards and enhancing product safety.
- Identified and reported defects or non-conformities during production runs, contributing to continuous improvement in product quality.
- Assisted in developing quality control procedures and checklists, streamlining operations and reinforcing quality assurance protocols.
- Recorded inspection results and maintained accurate documentation for traceability.
- Collaborated with production staff to resolve quality issues promptly.
- Monitored sanitation practices to maintain a safe working environment.
- Participated in team meetings to discuss quality trends and improvement strategies.
- Trained staff on operational procedures and customer service best practices.
- Developed marketing strategies to promote services and attract new customers.
- Handled customer inquiries and resolved issues to maintain a positive experience.
- Coordinated scheduling for staff shifts to optimize workforce efficiency.
- Resolved customer complaints promptly and professionally in order to maintain a positive reputation for the business.
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
Catering Owner/Operator Specialist
Self Employed Services
Belleville, Illinois
04.2018 - 04.2024
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed daily operations to ensure efficient service and customer satisfaction.
- Trained staff on operational procedures and customer service best practices.
- Oversaw inventory management, including ordering and stock control processes.
- Developed marketing strategies to promote services and attract new customers.
- Handled customer inquiries and resolved issues to maintain a positive experience.
- Coordinated scheduling for staff shifts to optimize workforce efficiency.
- Maintained financial records, including tracking expenses and revenue management.
- Implemented health and safety protocols to ensure compliance with regulations.
Education
Associate of Science - Horticulture Science
SWIC
Belleville, ILSkills
- Quality inspection
- Quality control procedures
- Regulatory compliance
- HACCP compliance
- Non-conformity identification
- Quality assurance tracking
- Document control
Timeline
Quality Control Inspector
Sweet Katie Bees
03.2024 - 03.2026
Catering Owner/Operator Specialist
Self Employed Services
04.2018 - 04.2024
Associate of Science - Horticulture Science
SWIC