Kevin Foster
Morrilton,AR
Summary
Results-oriented Retail Sales Associate with a solid foundation in customer service and sales. Expertise in optimizing product displays and enhancing customer experiences, leading to increased loyalty and repeat business. Skilled in inventory management and sales strategy development, with a track record of improving store performance through proactive initiatives. Strong communicator and problem-solver, committed to fostering team collaboration and driving customer satisfaction.
Overview
21
21
years of professional experience
2
2
Certifications
Work History
Retail Sales Associate
AT&T Mobility
Russellville, Arkansas
06.2014 - Current
- Assisted customers in selecting mobile devices and service plans.
- Demonstrated product features and provided technical support to customers.
- Processed customer transactions with accuracy and efficiency, contributing to a smooth checkout experience.
- Maintained store organization and visual merchandising standards consistently.
- Collaborated with team members to ensure timely inventory management and stock replenishment, supporting store operations.
- Resolved customer inquiries and complaints with professionalism and empathy, enhancing customer satisfaction and loyalty.
- Trained new associates on sales techniques and product knowledge effectively.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
- Handled customer complaints in a professional manner.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
- Demonstrated knowledge of store products and services.
- Followed company policies, rules and procedures to promote company goals and maintain safety.
Produce Associate
Harps Foods
Russellville, Arkansas
07.2013 - 06.2014
- Managed daily inventory of fresh produce to ensure quality and freshness.
- Maintained cleanliness and organization in the produce department.
- Collaborated with team members to restock shelves efficiently.
- Monitored product displays to enhance visual appeal and accessibility.
- Operated tools for cutting and packaging fruits and vegetables safely.
- Implemented safety protocols for handling perishable items in the store.
- Lifted heavy boxes of produce when required during stocking activities.
- Maintained cleanliness of work area throughout shift, including sweeping floors and wiping down surfaces.
- Assisted customers in locating requested items and provided product knowledge.
Laberor
Morrrilton Packing Company
Morrilton, Arkansas
05.2005 - 05.2012
- Operated machinery to efficiently process and package meat products, ensuring quality standards.
- Maintained cleanliness of workstations and adhered to safety protocols.
- Facilitated loading and unloading of shipments, contributing to timely distribution.
- Followed production schedules to meet daily operational goals.
- Trained new employees on safe handling and equipment use, enhancing workplace safety and operational readiness.
- Executed diverse physical labor tasks in various work environments.
- Lifted objects weighing up to 50 pounds independently.
- Worked with team members to ensure efficient workflow throughout the day.
- Operated and maintained a variety of equipment including hand and power tools.
Education
Some College (No Degree) - English
Arkansas Tech University
Russellville, ARSome College (No Degree) - English
University of Arkansas At Pine Bluff
Pine Bluff, ARSkills
- Sales strategies
- Customer service
- Product knowledge
- Point of sale operation
- Transaction processing
- Order processing
- Complaint management
- Customer engagement
- Relationship building
- Technical support
- Attention to detail
- Effective communication
- Team collaboration
- Positive and professional
Certification
Fork lift operator
Accomplishments
Top 3 in yearly performance
Affiliations
volunteer youth sports coach
Timeline
Retail Sales Associate
AT&T Mobility
06.2014 - Current
Produce Associate
Harps Foods
07.2013 - 06.2014
Laberor
Morrrilton Packing Company
05.2005 - 05.2012
Some College (No Degree) - English
Arkansas Tech University
Some College (No Degree) - English
University of Arkansas At Pine Bluff