Kevin Fowler
Mount Vernon,GA
Summary
High-performing professional with several years of experience delivering successful improvements for business operations, profitability and team development. Resourceful manager and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Parts Specialist
Paul Thigpen Chevrolet
Vidalia, GA
01.2023 - Current
- Responded to inquiries from internal staff members about part specifications or availability.
- Created purchase orders for new parts when needed by vendors or suppliers.
- Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
- Reviewed catalogs and computer databases to search and locate correct parts for customer vehicles according to make, model, and year.
- Wrote and recorded orders for merchandise or entered orders into computers.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- Identified problems with defective or damaged parts before they reached customers.
- Kept parts neatly stacked and ready for purchase to boost sales.
- Resolved customer concerns and promptly answered inquiries to maintain satisfaction.
Operations Manager
RV Merchandising
Englewood, Florida
06.2013 - 11.2022
- Performed regular maintenance checks on RVs prior to sale or rental.
- Maintained a positive attitude in all interactions with customers and colleagues.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Resolved conflicts among team members by mediating disputes and proposing solutions that both parties could agree upon.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Improved morale and management communication by creating employee recognition and rewards practices.
Education
High School Diploma -
Rancocas Valley Regional
New Jersey01-1996
Skills
- Warranty administration
- Returns processing
- Shipping and receiving
- Warehouse operations
- Stock control
- Verbal and written communication
- Parts department organization
- Inventory management
- Forklift operation
- Reviewing deliveries
- Report generation
- Problem-solving skills
- Operations management
- Ordering parts
- Team collaboration
Certification
- GM Certifications
Timeline
Parts Specialist
Paul Thigpen Chevrolet
01.2023 - Current
Operations Manager
RV Merchandising
06.2013 - 11.2022
High School Diploma -
Rancocas Valley Regional
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